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it doesn't work, it says that all my products are a form of misrepresentation and when I try to contact google they suspend my account and are not offering any form of help.
Hey there,
Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.
Thomas | Shopify
I love this website, because it is very beginner friendly. But it could be a little more in detail.
i wish i could say something good about this app and the support i have received so far. the list is so long. despite authentic google channel it doesnt give any access to the feed. for which i have to use other apps and their charges are too high. its a real shame. i have 130k items which are suffering since the time i have started the store. datafeed items app are too high. i have 2 stores and both are suffering.
Hi there,
My name is William from Shopify support. Thank you so much for the feedback about our app as it helps us improve the channel moving forwards. I'll reach out to you in an email so we can discuss the challenges you are facing with the feed and elaborate on the suggestions you may have for us.
William | Shopify
If I had the same issue with always has. It doesn't care! And then you contact Shopify and they tell you that is Google's problem and Google tells you to something else it doesn't get back to you at all! it is confusing you to say everything went through fine and that I'm approved to start running ads and everything and then the very next day everything's disapproved again like what do they want from us!? We are businesses trying to make money and advertise and earn a living..... Keep saying misrepresentation and then when you fix that it says something else it's never ending laundry list it doesn't work!
Thank you for sharing your feedback and that definitely doesn't sound like the ideal situation. When it comes to Google Merchant Center account approvals, this is something determined directly by Google that Shopify does not have any control over. I would be more than happy to share other ways you can contact Google to appeal their decision. I will be in touch by email shortly to provide further details. - Anna, Shopify Support
I would definitely recommend Google and YouTube. I have an online business that is critical for people to find my products from people searching via their web browsers. Initially I had issues with getting my art approved for the search results but the help centre recognised my concerns and walked me through identifying the problem. Very, very happy.
Steve Riley
VRMedia Decor
Under "Manage Products", the bulk editor comes up but I can NOT search for a product. This should be a basic feature. Am I missing something?
UPDATE: I'm updating my rating from 1 star to 3 stars because the app is great and customer service from Shopify is superb, but unfortunately my comment above is the reason for only 3 stars.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
I'm excited to be a part of the Google channel it's super easy as far as the set up and I appreciated the opportunity I added my business Princess Eli
I liked using this app because it was easy to set up, and it was great to have an easy app like this to take advantage of Google because I wouldn't know how to do it otherwise.
DONT DO IT! Does not work + TEMPORARILY CRASHED OUR SITE WHEN UNINSTALLING. You would think that a Shopify app would be vetted right? Really if you are going to put your name on something you should make sure it works,
Thank you for sharing feedback on the Google Shopping! I'm very sorry to hear about your difficulties with the app and impact on your store. We're always looking to improve our apps so I'd like to look into this further for you. I’ve sent out to an email to you and hope to hear from you soon. - JP, Shopify Support
es muy util y facil de utilizar