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Seriously pathetic. I never thought of that this app will work like a giant. I have removed the unsupported version of this app and install the updated one. From last 2 days it was working fine and suddenly today when I clicked on the Google Shopping App, it started and searching for redirection to another URL and bouncing back to the previous URL. Money is getting exhausted as I am running PLA ads and all the products have been connected to this app.
Seriously, I will give -1 for this if it would be possible.
i use this app to help me do x.I really lik how to does y. I would be nice if this app is better. thank you to help
Thank you for sharing your review with us! We're always looking for ways that we can continue to improve Shopify and our apps. For that reason I appreciate you letting us know that the app could be better.
I’ve reached out to you via email, so that we can discuss your feedback in more detail. I hope to hear from you soon! -Lizzy, Shopify Support
Account suspended due to policy violation: Shopping ads policies
No specific reason why Account was suspended! What do I check?
Ofcourse I discontinued.
Thank you very much for your review here! While we don't have access to the specifics of why Google may have suspended an account, you can request that they review your account here (http://bit.ly/332qeWY).
There is also very often a red banner which will appear in your Shopify account with a brief description of which policy might have been violated.
I’ve followed up with you via email in case I can provide any further assistance on this. -Lizzy, Shopify Support
Loaded easily, not sure how it works yet. I guess I will see. Thank you for offering and easy way to access Google Shopping
Hi there, my name is Jonathan and I'm a member of Shopify's support team. Thank you so much for leaving us a review. We love hearing from our merchants!
I'm going to shoot you an e-mail and see if I can help with the set-up process at all! I know it can be overwhelming. Look out for that message!
Talk soon,
Jonathan E. | Shopify Support Guru
Garbage app! Every time i send my products to google merchant center, it sends all the variants and color sizes and lists them all as products. I tried reaching out to the team and they said it was normal! i don't have this problem with other apps.
Hi there, my name is Jonathan and I am member of Shopify's support team!
I'm sorry to hear that you've been experiencing trouble with the Google Shopping app. We really appreciate your feedback! It's a great app that allows you market your business across Google's surfaces, so it's important to me that we get it working for your business!
As you mentioned in your review, this is normal behaviour! This is to ensure that Google has the best chance of a successful ad.
I'm going to reach out to you via a private e-mail so that I can provide some more information on that process, and offer support with getting the app up-and-running for you. Be sure to check your inbox (and junk mail) for that!
Jonathan E. - Shopify Support
The directions were easy to follow. Didn't have any complaints.
I was waiting more than 2 weeks after the app submitted my products to merchant center and still no products showed up anywhere. I guess they have not even been submitted... So I removed it and used an other app.
With the new app my products been submitted and showed up in merchant center in less than a day.
This app needs some more work...
Hey there! Amy here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing. The typical time for your products to be reviewed by Google is 3-5 days, though I have seen it take more time if there are any issues.
I'm going to send you an email, just to open up the line of communication between us and see if there is anything further I can do for you!
Amy - Shopify Support
It seems that this app doesn't send barcode(gtin) to merchant center. They only send brand and MPN, but some products required Barcode, and this app doesn't send it to merchant center. Really useless.
It was a little confusing at first. There is a lot of information and there us a lot of options. Once I took time to go through all of it I was very pleased. It is a huge help to have such a complete source of reports, analysis and reviews on many sources. I prefer to have it all in one instead of several apps for what I need. Love this app
I am using this app for apparel market . Lets see if I can get sales from this app. I am expecting conversions.