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If we can give this ad negative -100. Shopify had it as Apps, then switch to sales channel, then switch back to Apps. In all these stupid transitions. We lost all of our google product feeds on our Google account. This new Apps is not able to transfer product feeds from Shopify to Google Merchant account. We spend several hours with Shopify support with no result. They don't understand it or how to resolve google problem. Do not install it!
Google service is good, but the only thing was we were having hard time while syncing the products to google shopping, where it kept on throwing errors requesting GTIN, MPN, BRAND etc, which has lead to slowing down with limited performance of our ads & we don't have those values to provide it to google as all our products are custom made or handcrafted.
love love this app. Easy to use in Shopify and don't have to worry about adding products to Google Shopping.
Easy to setup but will wait and see if my site conforms to google policy, hoping all will be ok, do not want to be suspended for a silly mistake.
Google Product Category Fields doens't work.
No matter what kind of category you fill in... It doens't sync.. so dynamic remarkting doesnt work properly..
Syncing with merchant is very slow... buggy.
Please work on category syncing...
I've given up trying to sync my shopify products to google shopping. My products never get approved apparently for being "adult related material". Really? Electronics, children's toys, wrist watches, etc.
I guess I will have to turn to paid services.
Hello there and thanks for leaving us feedback. We took a quick glance at your account and it looks "Adult content" was enabled in your Merchant Center Account Settings. This is leading to your disapprovals. If you can confirm your offers are not "Adult content", please navigate to Merchant Center Account Settings and uncheck this box. If you still have questions on this, feel free to reach out to our support team: https://support.google.com/merchants/contact/shopify_3p_support_app
This App has to much automation and was total waste of time trying to go through the setup to even get it up an running, so I wouldn't recommend spending any of your money utilizing this app for marketing!
Hey just joined looking to see how it goes. Positive. BXSQD Official, specialist in sneaker storing and casing.
Had nothing but problems since I changed my domain and now my Merchant account is suspended. Have tried asking for a review as my listings are the same across all my seller platforms, but Google just happen to have a problem with my Shopify account, and trying to speak to a human being is nigh on impossible. You just get the standard email reply which is NO HELP WHATSOEVER to someone who doesn't speak nor understand jargon. Strange how my listings show up just fine on Bing!
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.
Adil | Shopify
NO support, Suspended day one, They want you to be a programer. The second I got unsuspended i got resuspended. Still have no clue why. "Set apps to use 'Authorized' payment status" isnt a thing
Got email telling me that policy is policy.. It is not policy issue you have with me, you have the LACK OF UNDERSTANDING. PUNISH ME CAUSE I AM NOT GENIUS. YOU SUSPEND US AND GIVE US BROAD REASON.. THEN WE FAIL TO UPDATE WHAT YOU WANT CAUSE YOU ARENT CLEAR. WHY WOULD I CHANGE MY FEEDBACK. YOU ARE NO HELP. JUST HELP US.
Hi there and thank you for the feedback. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/6150127?hl=en&sjid=15068795589301841412-NA