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This app says that my products are approved for Google Shopping but when I opened my Google Merchant Account, it has been disapproved. They do not show the same data. I've gone back and forth trying to fix things and this Shopify app keeps saying it's approved and the merchant account keeps saying its not. It is a scary app to use because it makes you think that your products are all okay and showing in Google Shopping but it's not - it looks like a cover-up for a bad job with creating the app.
I have been trying for over 3-weeks to simply setup my account. My products have repeatedly been rejected for "violating" policy. Yet, I've not been told what the violation is or how to correct it. Finally just deleted the app and moved on.
Hey there, Spencer here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting your products approved in the Google Merchant Centre. We work pretty hard at helping with approval issues, I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further. Spencer l Shopify
It's been good in helping identify available products.
It's been good in helping identify available products.
Hi there, my name is Jonathan and I'm a member of Shopify's support team!
Thank you so much for your feedback! We really appreciate hearing from merchants who have used the app and using their feedback to improve anywhere that we can.
I want to follow-up with you via a private e-mail and hear more about your experience. Be sure to check both your inbox and your junk folder for that message!
I look forward to speaking with you,
Jonathan - Shopify Support
REALLY good and top-notch very easy to set up soo good and fascinating dddddddddddddddddddddddffffffffbbb
Great app helped me a ton. Great way to put your products and website out there. Easy to use and stress free.
I downloaded this after reading through MANY of the reviews and I'm really glad I did. I'm by no means a Google Shopping expert, but I've installed it today and already have all my products approved and eligible in my Merchant Center. I really think that it has a number of poor reviews are because people are expecting this app to do ALL the work in Google Shopping and that's not necessarily the case. It's extremely effective at being an API and bringing products into your merchant center to set up for approval. If you've ever tried it the old way when you had to upload a spreadsheet with the pertinent information, you will definitely appreciate this app. But that being said, you still have to be proactive about logging into your Google Merchant Center Account and identifying any errors it's kicking back. And you still have to have an understanding of the information it's going to ask of you in your Merchant Center Account and how to properly input the data. I read a lot of reviews that said their products have been in "pending" status for weeks on end, which I think is likely because they didn't go in and finish properly setting up each product. You have to add and input all the necessary information, and then it will feed that information directly into your Merchant Center account.
Learn about Google Shopping first & THEN get this app.
Top!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
So far so good, easy to set up. Looks great and likes it
Still need to try it out the ads and see if it works..
Much better than I expected based off what I was told. Everything worked smoothly and was easy to follow.
Do not install this app. I am paying more money, for less viability, and am unable to modify any of the options to optimize the products being sold, can't use radius targeting, can't edit AD schedule etc.
The products don't sync to your feed and it DELETES your existing feeds, so you pretty much have to start from scratch with your google merchant account if you use this app.
0/5