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Great quality products, huge selection of items. My only criticism is the shipping times, which can be longer than what customers expect, although they do take 4 days (usually) to produce the products so that’s part of the process.
A variety of products so I'm excited to get my sample products (pins, AOP sweatshirt and stickers)... I'm still waiting 2 weeks in for my order to be processed....
However, no complaints from my customers so far for the greeting cards I've ordered.
Hey there! We are so happy to hear that you are enjoying working with us. We really appreciate your feedback and hope to hear a positive review once your products arrive. Thank you for scaling with Gooten!
I love them but... Their imaging sizing requirements have always been an issue for me. I even ordered a sample blanket, and even though it met the requirements, it still did not come out right. The customer service is great, just the imaging requirements could be a little clearer or more cut and dry
I like the range of products they offer but would wish that there would be more branding options and more products produced and shipped in Europe. Also the shipping is very high. I like gooten but there are some things to improve! :-)
Hey there, thank you so much for your feedback! We are always striving to improve and create the best space possible for our partners to succeed. We're so glad that you are satisfied with the product selection, and will pass your feedback about branding options along to the team! Thanks again, and we look forward to continuing to work with you.
I have found that Gooten has a great selection and is user-friendly.
What would make it five stars:
• Automatic shipping price integration with Shopify and weight-based shipping. Not having to add it to the price or use Advanced Shipping.
• View & edit automatic order emails
• Have an option to add personalized thank you cards and care cards.
• A way to view and edit artwork files for products rather than going to make a new product and adding artwork files.
I have recently placed orders for their "Can Glass Drinkware," and the image wrappers are supposed to go all around the glass; however, all six glasses I have ordered have an inch or two gap in the back, not making it seamless. I have contacted support about this and was told they will look into what happened and get back to me, as it should be seamless.
The pillow I made and ordered came out perfect.
This app has given me the ability to make some truly quality products. I mainly use them for Tumblers and i love the way they come out. I do have one gripe about them though. The tumblers are a spin lid, not a slide lid. I would much rather they change that but the quality of my products have been exceeding my expectations.
We use this app to sell canvas on multiple stores. Can't speak for the other products, but they quality of their canvas is really great and the price is fair. They've had some issues with support during covid, but they are actively working on fixing that issue.
Hi there, thank you so much for your review! We are glad you are pleased with your canvases.
I used this app 1 month ago in order to create my own pillow for my Brand. Price is expensive vs other similar shop but the product has a good quality. My advice is to improve the photo to upload in our e-commerce.
Gooten has great quality products and awesome customer service if you can't find the answer that you need in their support center. I especially like how I can upload a variety of artwork for the same product with such simplicity. For example, sometimes, a white hoodie will need slightly different font colors from a black hoodie.
Gooten made it so easy to upload the slightly different artwork. Iam a new customer but I am looking forward to working with them.
Hi there! Thank you so much for leaving us a review! We are so happy to hear you would recommend us! As always, we value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this!
Have not have any problems with orders or products. Could use more options but great shirts. Pricing is good