Gooten: Print on Demand , 485 değerlendirme

Toplam puan
4,4
Puan düzeyi başına sayılar
  • Puanların %65 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %16 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %10 oranındaki bölümü, 1 yıldıza sahip
9 Ağustos 2016

Really great service, like the products. Love the personal attention to customers, I always get a great answer and they take my feedback very seriously. I would recommend this to anyone. Interface is fairly straightforward and they are updating stuff all the time to make it easier and easier.

The Tony Leonard Collection
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla
26 Nisan 2020 tarihinde düzenlendi

I love this app for pillows. So far all my customers are happy with the items they've received. And the turnaround time is better than some of the other print on demand companies. They even fulfill my orders for me and send my customers emails with tracking numbers. I highly recommend Gooten.

SweetPeaNurseryArt
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla
25 Nisan 2020

I love this app! The Gooten app has made my business run so smoothly. Rather than having to pack and ship every item that sells in my Shopify storefront, whenever a customer orders, the product fulfillment automatically pushes through to Gooten where it is produced, packed, and shipped. Plus, Gooten's customer service team is seriously the best. So helpful and prompt with communication.

Prints & Plants
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
20 Mayıs 2020

Zero customer service. Try googling a number to call, try finding it on their site....You won't be able to find it. Want to submit a help ticket? Great, they will avoid responding until the problem remedied itself, ex. missing package, pending product...Don't get me wrong their prices are competitive but their customer help is less than useless. I've submitted 3 help tickets over the last 10 days, and haven't heard back from a single one. I'll be taking my business elsewhere.

ChartedCity
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
Gooten yanıt 17 Haziran 2020

Hi, thank you for your review! We are sorry to hear about your experience during this time. We greatly apologize for the delay and understand your frustration. Normally, our support team would reply much sooner, however, there has been an unexpected increase in ticket volume which is why our response time has been longer than normal.

In order to support our customer support team, we've increased our support agent team headcount by 50% and brought in a strategic leader for our Partner Support team with 15+ years of industry experience.

If your request is still outstanding, we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten. We appreciate your patience as we handle these challenges and thank you again for your review.

16 Ekim 2023

Great service so far, integrated well with my website and customers said the items arrived as expected

Forbidden Pre
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
6 Mayıs 2020

There was a learning curve setting it up- but once it is set up it runs very well. My only complaint is that it doesn't automatically pull items from the store when they aren't available on Gooten. It is almost self-sustaining.

Raw Fed and Nerdy
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Gooten yanıt 19 Haziran 2020

Hi, thank you for your review! We greatly appreciate your feedback. We are always looking to improve so I will be sure to share your comments with our team.

23 Nisan 2020 tarihinde düzenlendi

I have been using Gooten for about a year now to dropship products to my clients. They print a good product at reasonable price. I wish they had a online customer service chat, but they typically email back within 1-2 days. I will continue working with them in future.

C.B. Design Creations
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
6 Mayıs 2020

I began using about 2 months ago I have used other companies before. The products they provide for our designs have met with the approval of my customers.
It is easy to add products to my Shopify storefront.
The product selection is wonderful.

During the Corona Virus, they did have a mask cover. Prompt with keeping us informed on delays and asked us to stop selling when the delays became unyielding. While I will miss selling the mask covers, they are keeping my customers happy. Unyielding delays would have meant very unhappy customers.

I look forward to many more designs with them.

WhatnotGems
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Gooten yanıt 19 Haziran 2020

Hi, thank you for your review! We appreciate your feedback and are happy to hear you enjoy using Gooten.

10 Mayıs 2017

Would definitely recommend to a friend or use it on another website. This app is sleek, easy to set up and use and has hugely helped with my Shopify store.

Blaze And Leaf
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
23 Nisan 2020

App integration was easy. They have a good selection of items for what we need. Just wish they had the hat design aspect.

Black Beard Brigade
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla