Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Recenze (176)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
5. červenec 2023

Great app - ask all our first time customers where they found us using it and then back that into our CAC (reported sales by channel by spend) that we drive marketing budget decisions on. I've been around for a long time and spend a lot of money on different martech solutions (Mixed media modeling, multi-touch, incrementality, etc.). For the $ (and resources of startup) nothing comes close and have found more complicated things generally don't do better (makes sense when getting into large scale advertising with TV especially) but not at the scale of most shopify stores. You can't spend $25/ month in a better way if you have any kind of paid media budget in more than one channel.

Little Hunter
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Union Works Apps odpověděl 5. červenec 2023

Hi Dustin, thank you for this super review. Great to hear that the app is providing such valuable insight into where your first time customers are coming from. We have more exciting features planned for Grapevine that we hope will continue to add to the value of the app.

7. říjen 2020

Great and cost-efficient post purchase survey. We needed some custom fields on the export and Sam was more than happy to accommodate. Less functionality than some of the pricier ones in the space but you really can't beat the price and service.

SENREVE
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Union Works Apps odpověděl 7. říjen 2020

Thanks for the great review Jillian! Glad we were able to help!

23. březen 2022

I love seeing how my customers found us! It's nice to see places i'd never even think off show up! Great app! I used to have a blank field on my order form for customers to put how they found us, this way is MUCH nicer looking and compiles all the results! Happy I found this app!!

Orsini Vinyl & Designs
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Union Works Apps odpověděl 24. březen 2022

Thanks for the great review Hope! Happy to hear how our post-purchase survey app is helping you to identify where your customers are coming from. All the best!

16. leden 2020

Very insightful, helps me decide how to make better sales strategies and funnels. I would recommend this,

My Joey
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Union Works Apps odpověděl 17. leden 2020

Thanks for your review! It's great to hear Grapevine is helping inform your marketing strategies!

Datum úprav: 13. září 2017

It is a magic toll.We received 65 submissions in 7 days.Help us to understand the major traffic sources.

Give a chance to this app and try it.Easy simple dashboard and really works.

Thank you...

Galenleather
Turecko
Doba používání aplikace: 5 měsíci
15. červenec 2021

Great! So easy to set up and is giving me really valuable information from my customers. Also support is fast and really helpful

Eco. Cheeks
Austrálie
Doba používání aplikace: 5 měsíci
Vývojář Union Works Apps odpověděl 15. červenec 2021

Thanks for the great review Tanya! Glad that you're collecting valuable customer feedback using our post-purchase surveys.

22. květen 2019

Great customer service! I met a trouble in editing the form css and emailed Grapevine. They responded and helped me fix it until I was satisfied. The app is easy and simple to use. Recommended!

Rita Phil
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Union Works Apps odpověděl 22. květen 2019

Thanks for the great review Chau, it was a pleasure helping you to achieve your ideal styling.

15. duben 2021

Extremely useful app, highly recommend it. Provides great data and works without any issues. Easy to use as well.

Liber & Co.
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Union Works Apps odpověděl 16. duben 2021

Hi Alex, thanks for the review. Glad we could get you set up with your new Survey!

27. březen 2020

Well worth it - Understanding attribution is so critical when it comes to growing your store. Grapevine does an amazing job, with surprising response rates from our customers. With this data, I can quickly make decisions that help me cut costs and increase revenue (exactly what every store owner wants)! Support is great and follows up with your concerns or suggestions.

Stone Forge Studios
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Union Works Apps odpověděl 29. březen 2020

Thank you for the great review, it is much appreciated! Glad we've been able to provide a bit more insight into your marketing spend!

3. listopad 2019

Really easy to set up and show stats immediately. Exactly what I want. Hope it will launch more features in the future. Thanks!

NewVaping
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář Union Works Apps odpověděl 4. listopad 2019

Thank you for leaving the app a great review, yes, we do hope to launch some more features in the near future, stay tuned!