Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

レビュー (176)

総合評価
5
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年11月21日

Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.

Naked Sprout®
イギリス
アプリの使用期間:約4年
Union Works Appsが返信しました 2024年11月23日

Thanks for your super review Pippy. It was a pleasure helping you set up a Flow using our Grapevine Surveys Flow triggers. Great to hear that is working well for you. We'll be here and happy to help if needed again.

2024年9月4日

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®
アメリカ合衆国
アプリの使用期間:3年弱
Union Works Appsが返信しました 2024年9月5日

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

2024年11月8日

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Dalstrong
アメリカ合衆国
アプリの使用期間:4ヶ月
Union Works Appsが返信しました 2024年11月11日

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

2024年11月15日

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses
アメリカ合衆国
アプリの使用期間:8ヶ月
Union Works Appsが返信しました 2024年11月18日

Thanks for the great review Stephenie! Really glad we could advise on how to include a Customer Satisfaction survey into your POS and mobile receipt emails.

If you ever decide you'd like a unique Customer Satisfaction survey for each POS location, just let us know, it's very simple to implement.

2024年11月1日

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn
アメリカ合衆国
アプリの使用期間:2ヶ月
Union Works Appsが返信しました 2024年11月2日

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

2024年10月17日

Grapevine is an essential app for any stores looking to grow. Easy to set up, works perfectly, and very fair pricing. Not to mention they have a super attentive support team (huge shoutout to Stu!).

Glowlabo
オーストラリア
アプリの使用期間:3ヶ月
Union Works Appsが返信しました 2024年10月18日

Thanks for your kind review Jovin. Great to hear that Grapevine Surveys is an essential part of your store's growth. It was a pleasure helping out. We'll be here should you need us again.

2024年9月5日

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center
カナダ
アプリの使用期間:約1ヶ月
Union Works Appsが返信しました 2024年9月9日

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

2024年11月12日

WOW! After reviewing several different post-purchase survey apps, I quickly landed on Grapevine for a few key reasons:

1. Compatibility with extensibility
2. Ability to ensure only one response per customer
3. Compatible with Shopify Flow, providing many other ways to integrate and utilize the data
4. Fair pricing

What I didn't expect was to be blown away by the support. I had a question and received a response IMMEDIATELY. Their team also pushed a fix for something that wasn't impacting me significantly on the SAME DAY.

Not only that, I am discovering more and more excellent features the more I dive into the app. Highly recommend.

Nathan James
アメリカ合衆国
アプリの使用期間:約23時間
Union Works Appsが返信しました 2024年11月14日

Thanks for such a great review!! It's great to see how you're utilising the Shopify Flow integration to push survey response data into Google sheets :)

Always on hand to help out on support whether its crafting new questions or helping with the pushing of data! Thanks again!

2024年10月24日

Great app. Really helpful insights for data attribution and analytics.

Wopilo
フランス
アプリの使用期間:3ヶ月
Union Works Appsが返信しました 2024年10月25日

Thanks for the great review Peck. It was a pleasure helping you send survey response data into GoogleSheets using Grapevine's Flow Triggers. We'll be here and happy to help again if needed.

2024年7月22日

I have used Grapevine since we launched our store in January and it has been a super helpful app.

We have used it to understand which channels are working and driving purchase.

We have also created surveys to understand why customers are buying and re-buying our products, which is helping drive our advertising messaging.

This app has been fundamental to helping us grow Month on Month and the support team are always a pleasure to deal with.

Biotiful Gut Health
イギリス
アプリの使用期間:8ヶ月
Union Works Appsが返信しました 2024年7月24日

Thanks for the great review Rob! We’re really pleased to hear that Grapevine Surveys is having such a positive influence on your bottom line.