Grapevine Post Purchase Survey

Name: Grapevine Post Purchase Survey
Brand: Union Works Apps
Rating: 5.0 (175 reviews)

価格設定: 月額$25。無料体験あり。
評価: 5.0 (175)
開発者: Union Works Apps

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups

Discover attribution insights from your survey that optimize marketing spend
Multiple post purchase survey question types: Fixed response, open text or NPS
Simple setup: Hands on support for post purchase, onsite & point of sale surveys
Unlimited surveys, unlimited responses, no branding and founder operated
Target checkout surveys to new, returning or all customer in 1 or many languages

ハイライト: 管理画面で直接操作

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Shopify Flow, Shopify POS, チェックアウト, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

カテゴリー

アンケート , 分析

フォームのカスタマイズ

条件付きロジック, ドラッグ&ドロップエディタ, 埋め込み式フォーム, 複数言語

アンケートタイプ

顧客満足度, 市場調査, Net Promoter Score (NPS), 商品フィードバック, 購入後, 属性

エントリー管理

データのエクスポート, 分析, 顧客セグメント

お客様の操作動向

アクティビティ追跡, セグメンテーション, コホート分析

マーケティングと販売

マーケティングアトリビューション, ROAS, ファネル分析

ビジュアルとレポート

ベンチマーキング, カスタムレポート, 履歴分析

価格設定

Complete

$25 /月

Post Purchase Surveys
Unlimited Responses
Multiple Channels
Multi-lingual Surveys
Checkout Extensibility Compatible
Built for Shopify
Flow

28日間の無料体験

すべての料金はUSDで請求されます。定期請求と使用料に基づく請求は、30日ごとに行われます。すべての価格オプションを見る

レビュー (175)

総合評価

評価レベルごとの件数

評価の94%は5つ星です
165
評価の5%は4つ星です
9
評価の1%は3つ星です
1
評価の0%は2つ星です
評価の0%は1つ星です

すべてのレビュー

2024年9月4日

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®

アメリカ合衆国

アプリの使用期間：3年弱

Union Works Appsが返信しました 2024年9月5日

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

2024年11月8日

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Dalstrong

アメリカ合衆国

アプリの使用期間：4ヶ月

Union Works Appsが返信しました 2024年11月11日

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

2024年11月15日

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses

アメリカ合衆国

アプリの使用期間：8ヶ月

Union Works Appsが返信しました 2024年11月18日

Thanks for the great review Stephenie! Really glad we could advise on how to include a Customer Satisfaction survey into your POS and mobile receipt emails.

If you ever decide you'd like a unique Customer Satisfaction survey for each POS location, just let us know, it's very simple to implement.

2024年11月1日

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn

アメリカ合衆国

アプリの使用期間：2ヶ月

Union Works Appsが返信しました 2024年11月2日

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

2024年9月5日

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center

カナダ

アプリの使用期間：約1ヶ月

Union Works Appsが返信しました 2024年9月9日

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!