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Grapevine Post Purchase Survey
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Well I am surprised a free app that acually works. Brilliant little app and easy to use and set up. More please a must to have on all stores. Keep up the good work
Hey, thanks for the great review, it's much appreciated! Not sure how many more free apps we'll be able to build, but we'll continue to add great features to this one! Cheers!
Great little app and it's priced fairly ($3 a month should be the standard for all apps that do just one thing)
4 stars rather than 5 because of one feature it desperately needs:
At the moment you can only make one survey. If you want to change your survey question you have to ask the team to wipe your data and start again (making sure to download the data first)
It would be great if you could change the survey question and this would then create a new tab in the analytics, rather than having to delete everything
I'd also really like to see a bit more segmentation so that the survey gets shown to people based on what they buy.
At the moment, my survey is asking a question about the main product, but it's not particularly relevant to customers that are buying something different.
Thanks for taking the time to leave a review and provide your thoughts on improvements.
We may introduce some of your suggestions in the future, however, the level of development and support required to deliver and maintain those features would, unfortunately, lead to a more expensive app.
Great app, easy to use and FREE! I Would recommend this app to everyone for post-purchase surveys, simple yet effective.
Hi Jason, thanks for the great review, I'm glad we were able to help you with your enquiry!
This app is perfect and does exactly what it needs to. Discover how your customers found you, and add custom options for customers to choose from!
Easy to use! Very helpful for determining how effective our marketing is and where our strengths and weaknesses lie. Great app!
Thanks for the great review, we're glad it's helping you to find out the effectiveness of your Marketing spend... pssst... our Happy Birthday app is quite popular too! ;)
This is great! I love the reporting it gives, it makes it super easy to see where we're getting the most bang for our advertising buck. It was frustrating not knowing how big of an impact TV commercial was having compared to PPC. This gives us another glimpse at that!
This is a good app, I do recommend this to people who want a good way to obtain geographical information to help find your target market.
We absolutely love this app, it provides crucial feedback on different marketing campaigns and lets us know exactly which marketing campaigns are successful and which are not. It's free, and best of all their customer service is top notch. A+
Really intuitive app which does exactly what it should do. We gather a lot of helpful insights since it's implemented. Also customer service is super friendly and helpful.
Thanks for the great review Daniel and good luck with your campaign!
I Love this app ,it's simple free and easy to use.And looking forward to learning more about how this app works
Thanks for the great review, we're glad you like the app! I'm sure it won't take long for Customers to start providing responses to your survey.