Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Recensies (181)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
29 december 2018

This App is just what I was looking for, easy to use and I am able to catch how they found me data.

RC Toy Sellers
Australië
7 dagen gebruiken de app
12 maart 2021

This app is awesome! It's super easy to use and customize. It's exactly what we were looking for, and we love that it's free since we are a small nonprofit.

Three Basketeers
Verenigde Staten
7 dagen gebruiken de app
2 september 2021

I love the insights this app has given me to my audience so far! It's super nice and handy, was easy to install, and has a good dashboard for viewing responses, as well as an easy to edit survey.

Fresh Hot Flavors
Verenigde Staten
7 dagen gebruiken de app
Union Works Apps heeft geantwoord 3 september 2021

Thanks for the great review! Glad you're enjoying the insights that our post-purchase survey is gathering, hopefully it's helping you to allocate your marketing spend wisely!

28 maart 2018

exactly what I was looking for!

Novahbags Com
Verenigde Staten
7 maanden gebruiken de app
Bewerkt 5 januari 2019

Excellent app easy to setup and it looks good on my checkout page
customer service is awesome reidsboutique.com

Reidsboutiques
Verenigde Staten
6 maanden gebruiken de app
21 februari 2022

Great tool, easy to implement, offering quick and very helpful insights! We can strongly recommend it for a start with PPSurveys.

Charles & Marie's Design- & Geschenke-Shop
Duitsland
5 dagen gebruiken de app
Union Works Apps heeft geantwoord 21 februari 2022

Thanks for the great review! Glad to hear that our Post Purchase Survey is providing valuable insights for your store!

Bewerkt 13 september 2017

It is a magic toll.We received 65 submissions in 7 days.Help us to understand the major traffic sources.

Give a chance to this app and try it.Easy simple dashboard and really works.

Thank you...

Galenleather
Turkije
5 maanden gebruiken de app
10 december 2018

This is one of the most useful apps you can ever add. We were blind before we used it, and now we have eyes! This app can potentially save us tens of thousands dollars!

Thank you so much!

ToneWoodAmp
Verenigde Staten
5 dagen gebruiken de app
5 december 2018

We installed Grapevine recently to transition our "How did you hear about us?" reporting away from a bit of code, to an approved Shopify App, and have been quite impressed! Installation and setup of Grapevine is quick and simple, and matches our order status page styling, with no additional customization. The reporting functionality is easy to use, and provides access to much more data than we were previously getting. Union Works' support was also quick to respond when we ran into a minor issue. Well done!

Science Shepherd
Verenigde Staten
5 dagen gebruiken de app
7 augustus 2020

Great little app and it's priced fairly ($3 a month should be the standard for all apps that do just one thing)

4 stars rather than 5 because of one feature it desperately needs:

At the moment you can only make one survey. If you want to change your survey question you have to ask the team to wipe your data and start again (making sure to download the data first)

It would be great if you could change the survey question and this would then create a new tab in the analytics, rather than having to delete everything

I'd also really like to see a bit more segmentation so that the survey gets shown to people based on what they buy.

At the moment, my survey is asking a question about the main product, but it's not particularly relevant to customers that are buying something different.

The Personal Barber
Verenigd Koninkrijk
3 maanden gebruiken de app
Union Works Apps heeft geantwoord 7 augustus 2020

Thanks for taking the time to leave a review and provide your thoughts on improvements.

We may introduce some of your suggestions in the future, however, the level of development and support required to deliver and maintain those features would, unfortunately, lead to a more expensive app.