
Grapevine Post Purchase Survey
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
Recensies (181)
Verfijnen
-
Op beoordeling
Gostei muito. Simples e completamente funcional! Ajuda e muito na hora de saber mais como o seu cliente chegou até você.
Obrigado por nos deixar um comentário. Estamos felizes por você gostar do app!
It's been great for us, very useful in the current cloud of attribution as a DTC brand. Would recommend to all stores.
Thanks for the great review Lou! Glad to hear how the app is helping. All the best!
Hello , i am using this app more than 2 years this app is really great. you should install the at least one. i believe this app owner fulfilled every user demand , which is really need of your store.
Thanks for the great review Sunny! Glad we've been able to help you with your post-purchase survey questions over these past couple of years!
Steve was super helpful and responsive helping me with some custom CSS. Great app - so much value for a free app, and even the upgrade is so affordable.
Thanks for the great review Amy, although I think you customised most of the CSS yourself!
Our needs are simple, and this tool helped us achieve them ...simply. We needed a super quick survey to know Yes / No did our customers come to us word of mouth, with easy-to-access data that's visualized intuitively. And we got it! We went from idea to implemented in an afternoon with no hiccups for $5/month.
Thanks for taking the time to leave a lovely review of our Grapevine Post Purchase app. We're glad to hear that the Survey is delivering just what you need!
I use this app to get feedback on how our customers hear about us so we can target our marketing. The app was very easy to install and the customer service has been excellent! When I have clicked on the link for support they get back to me right away.
Thanks for the great review Jeff! We hope the insight helps you to further understand which of your marketing activities are converting.
App is incredible. We have a few apps from their team and all of them are integral in running our business operation. Team is open to custom developments to make their apps better and it is always great working with them. Highly recommend.
Thanks for the great review Jake! Glad to hear our apps are helping you to inform and organise your online business.
What a great little app! As soon as I installed it I was getting feedback. I knew I got sales from all differnt platforms, and FB ads tell me exactly what my paid activity sends me, but now I've got real life feedback from people and a nice breakdown of the revenue each generates. It's self-reported so may not be 100% accurate, but its a lot better than what I had before - exactly nothing! And the free version is more than enough data for me right now. Once I get bigger and have more orders I'll almost definitely upgrade to ask more questions but for now, this is ideal. Thanks!
Thank you so much for your detailed and kind review. We're really glad that you're finding Grapevine useful and that you're receiving good quality data for your Marketing activities. Thanks again!
This is an awesome app and very easy to setup! It's helped us better understand our customers and their purchase journey. Highly recommend as a simple add on Some feedback for the developers for additional features:
- Allow survey to be erased to reset responses/data for another survey
- Improve analytics and reporting, give more options for the business owner to pivot and filter data to measure what's valuable to them
Thanks for the great review James, we're constantly updating the app, so thank you for the feedback! We'll see what we can do!
This is a great tool for our team to use that helps gauge how our customers are finding us. I worked with Steve Jones from their support team and they were very helpful in fine-tuning the design on our ReCharge order confirmation page to match the design I set up for Shopify's order confirmation page. Very grateful for the help and great communication!
Thanks for your great review Artie... we're glad you're getting great value from our Grapevine app.