Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Avaliações (175)

Avaliação geral
5
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
29 de dezembro de 2018

This App is just what I was looking for, easy to use and I am able to catch how they found me data.

RC Toy Sellers
Austrália
7 days usando a aplicação
12 de março de 2021

This app is awesome! It's super easy to use and customize. It's exactly what we were looking for, and we love that it's free since we are a small nonprofit.

Three Basketeers
Estados Unidos
7 days usando a aplicação
2 de setembro de 2021

I love the insights this app has given me to my audience so far! It's super nice and handy, was easy to install, and has a good dashboard for viewing responses, as well as an easy to edit survey.

Fresh Hot Flavors
Estados Unidos
7 days usando a aplicação
Questão respondida por Union Works Apps 3 de setembro de 2021

Thanks for the great review! Glad you're enjoying the insights that our post-purchase survey is gathering, hopefully it's helping you to allocate your marketing spend wisely!

28 de março de 2018

Excellent app. Easy setup and install, great results collection so far. Easy to use and understand! 5 stars!

Thehomeshoppe
Singapura
7 days usando a aplicação
21 de fevereiro de 2022

Great tool, easy to implement, offering quick and very helpful insights! We can strongly recommend it for a start with PPSurveys.

Charles & Marie's Design- & Geschenke-Shop
Alemanha
5 days usando a aplicação
Questão respondida por Union Works Apps 21 de fevereiro de 2022

Thanks for the great review! Glad to hear that our Post Purchase Survey is providing valuable insights for your store!

10 de dezembro de 2018

This is one of the most useful apps you can ever add. We were blind before we used it, and now we have eyes! This app can potentially save us tens of thousands dollars!

Thank you so much!

ToneWoodAmp
Estados Unidos
5 days usando a aplicação
5 de dezembro de 2018

We installed Grapevine recently to transition our "How did you hear about us?" reporting away from a bit of code, to an approved Shopify App, and have been quite impressed! Installation and setup of Grapevine is quick and simple, and matches our order status page styling, with no additional customization. The reporting functionality is easy to use, and provides access to much more data than we were previously getting. Union Works' support was also quick to respond when we ran into a minor issue. Well done!

Science Shepherd
Estados Unidos
5 days usando a aplicação
11 de novembro de 2019

Exactly what we needed - we wanted to measure where our sales were coming from to better prioritize spending on our top-performing sales channels.

Sheets & Giggles
Estados Unidos
5 days usando a aplicação
Questão respondida por Union Works Apps 12 de novembro de 2019

Thanks for the great review, glad to hear that Grapevine is helping you to understand your marketing spend!

9 de setembro de 2018

Useful app, super easy to install. Excellent support too. I asked if a few CSS changes could be made and they really went above and beyond. Highly recommended.

Static Jewellery
Austrália
4 days usando a aplicação
7 de agosto de 2020

Great little app and it's priced fairly ($3 a month should be the standard for all apps that do just one thing)

4 stars rather than 5 because of one feature it desperately needs:

At the moment you can only make one survey. If you want to change your survey question you have to ask the team to wipe your data and start again (making sure to download the data first)

It would be great if you could change the survey question and this would then create a new tab in the analytics, rather than having to delete everything

I'd also really like to see a bit more segmentation so that the survey gets shown to people based on what they buy.

At the moment, my survey is asking a question about the main product, but it's not particularly relevant to customers that are buying something different.

The Personal Barber
Reino Unido
3 months usando a aplicação
Questão respondida por Union Works Apps 7 de agosto de 2020

Thanks for taking the time to leave a review and provide your thoughts on improvements.

We may introduce some of your suggestions in the future, however, the level of development and support required to deliver and maintain those features would, unfortunately, lead to a more expensive app.