Grapevine Post Purchase Survey

Name: Grapevine Post Purchase Survey
Brand: Union Works Apps
Rating: 5.0 (175 reviews)

Precios: $25 al mes. Prueba gratis disponible.
Calificación: 5,0 (175)
Desarrollador: Union Works Apps

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups

Discover attribution insights from your survey that optimize marketing spend
Multiple post purchase survey question types: Fixed response, open text or NPS
Simple setup: Hands on support for post purchase, onsite & point of sale surveys
Unlimited surveys, unlimited responses, no branding and founder operated
Target checkout surveys to new, returning or all customer in 1 or many languages

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Características: Se usa directamente en el panel de control de Shopify

Idiomas

Inglés

Esta aplicación no está traducida al Español

Funciona con

Shopify Flow, Shopify POS, Pago, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Categorías

Encuestas , Informes y estadísticas

Personalización de formulario

Lógica condicional, Editor de arrastrar y soltar, Formularios incrustados, Múltiples idiomas

Tipos de encuestas

Satisfacción del cliente, Estudio de mercado, Índice de Promotores Netos (NPS), Comentarios de productos, Posventa, Atribución

Gestión de envío

Exportación de datos, Informes y estadísticas, Segmentos de clientes

Comportamiento de los clientes

Seguimiento de actividad, Segmentación, Análisis de cohortes

Marketing y ventas

Atribución de marketing, ROAS, Análisis de embudo

Imágenes e informes

Análisis comparativo, Informes personalizados, Análisis históricos

Precios

Complete

$25 al mes

Post Purchase Surveys
Unlimited Responses
Multiple Channels
Multi-lingual Surveys
Checkout Extensibility Compatible
Built for Shopify
Flow

Prueba gratis de 28 días

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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios

Reseñas (175)

Calificación general

Recuentos por nivel de calificación

El 94% de las calificaciones son de 5 estrellas
165
El 5% de las calificaciones son de 4 estrellas
9
El 1% de las calificaciones son de 3 estrellas
1
El 0% de las calificaciones son de 2 estrellas
El 0% de las calificaciones son de 1 estrellas

Todas las reseñas

4 de septiembre de 2024

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®

Estados Unidos

Casi 3 años usando la aplicación

Union Works Apps respondió 5 de septiembre de 2024

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

8 de noviembre de 2024

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Dalstrong

Estados Unidos

4 meses usando la aplicación

Union Works Apps respondió 11 de noviembre de 2024

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

15 de noviembre de 2024

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses

Estados Unidos

8 meses usando la aplicación

Union Works Apps respondió 18 de noviembre de 2024

Thanks for the great review Stephenie! Really glad we could advise on how to include a Customer Satisfaction survey into your POS and mobile receipt emails.

If you ever decide you'd like a unique Customer Satisfaction survey for each POS location, just let us know, it's very simple to implement.

1 de noviembre de 2024

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn

Estados Unidos

2 meses usando la aplicación

Union Works Apps respondió 2 de noviembre de 2024

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

5 de septiembre de 2024

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center

Canadá

Alrededor de 1 mes usando la aplicación

Union Works Apps respondió 9 de septiembre de 2024

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!