Grapevine Post Purchase Survey
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
- Prezzi
-
A partire da $25/mese. Prova gratuita disponibile.
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
- Elementi chiave
- Si usa dal pannello di controllo Shopify
- Valutazione
- 5,0 (143)
- Sviluppatore
- Union Works Apps
Galleria immagini in evidenza
Capture customer insights with a post purchase survey, NPS & on-site surveys
Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? A post purchase survey will enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups.
- Discover attribution insights from your survey that optimize marketing spend
- Multiple post purchase survey question types: Fixed response, open text or NPS
- Simple setup: Hands on support for post purchase, onsite & point of sale surveys
- Unlimited surveys, unlimited responses, no branding and founder operated
- Target checkout surveys to new, returning or all customer in 1 or many languages
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
- Elementi chiave
- Si usa dal pannello di controllo Shopify
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Shopify POS
- Check-out
- Account cliente
- Shopify Flow
- POS
- Klaviyo
- Google Analytics
- OrderlyEmail
- Checkout Extensions
- Flow
Categorie
Personalizzazione dei moduli
Tipi di sondaggio
Gestione degli invii
Comportamento dei clienti
Marketing e vendite
Elementi grafici e report
Prezzi
Complete
$25 /mese
Best for growing brands with up to 10K monthly orders — all the essentials to scale with confidence
- Up to 5000 Responses per month
- Unlimited Surveys
- Checkout Extensibility Compatible
- Post Purchase & Onsite Surveys
- Multi-lingual Post Purchase Surveys
- Surveys on multiple channels
- Flow integration to push response data
- Fixed, Open Text, Multi-Choice, NPS
Prova gratuita di 14 giorni
Enterprise
$100 /mese
Designed for high-volume merchants processing 10K+ orders per month. Maximum flexibility for established brands
- Everything in Complete Plan
- Unlimited Responses
- Dedicated Account Manager
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (143)
A great surveys app that integrates very easily. Excellent analytics and ease of reviewing survey responses. Support is very knowledgeable, personable, and fast - a huge plus. All said, we would love to see the Order Status Page and all surveys be customizable in terms of colors and branded elements.
Thanks for the great review Dane. It was a pleasure to help! We also understand your concern around customization. Shopify’s rollout of their new PCI-compliant post-purchase pages are designed to improve checkout security and performance across all stores, however this does limit some of the customization options we were previously able to offer directly on the post-purchase page.
A huge thank you to Stu for the outstanding support in helping us implement a custom Shopify Flow to Google Sheets integration! The ability to distinguish between new and returning customers is incredibly valuable for our business, and Stu went above and beyond to make sure everything worked exactly as we needed.
This app offers everything we could ask for – powerful customization options, seamless performance, and excellent support.
There’s nothing we’re missing – it’s truly a perfect fit for our workflow.
Absolutely recommended to anyone who values flexibility, data clarity, and great customer service. Thank you again, Stu!
Thanks for the super review, Stefan. It was a pleasure helping you set up a Shopify Flow to export your survey data into a Google Sheet. Great to hear that your business is making full use of the app’s feature set. We’ll be here and happy to help again if needed.
This app delivers incredible value and performs just as well—if not better—than premium alternatives. The user-friendly interface makes setup a breeze, and the customer support is outstanding. Stu from the support team went out of his way to assist with a complex customer tagging system we needed, ensuring everything worked seamlessly. Beyond impressed with both the functionality and service—highly recommend!
Thanks for this super review Alex. It's great to hear how happy you are with the feature set and value of Grapevine Surveys app. It was a pleasure helping you with set up of the tagging and Klaviyo integration. We'll be here and ready to help if needed again.
Super easy to set up, integrated well into our checkout process, resulted in a majority of our customers taking our survey. When I had questions, the team was super responsive and very helpful!
Thanks for such a good review! I'm glad Grapevine post purchase survey helped you capture vital insights on your customers and that you had a high response rate!
The trial was great to get to know the product! We really enjoy the product especially for the cost! We were using a different product a while back and it got very costly very quickly. With the site updates we're making and extensive acquisition we're driving, the post-purchase survey has come to be a great tool for us!
Thanks for the super review, Bri. Great to hear that you're happy with the feature set and price point of Grapevine surveys.
Assistenza
Assistenza app fornita da Union Works Apps.
In alternativa, visita il relativo portale di assistenzaRisorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
Lanciata
17 agosto 2017 · Changelog
In primo piano
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