Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Built for Shopify
Prezzi
$25/mese. Prova gratuita disponibile.
Elementi chiave
Si usa dal pannello di controllo Shopify
Valutazione
5,0 (164)
Sviluppatore
Union Works Apps

Uncover customer insight with multi-question post-purchase and on-site customer satisfaction surveys

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.

Gain valuable insight from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential. altro
  • Optimize your marketing spend: Discover attribution insights that drive growth
  • Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
  • Simple set-up surveys: intuitive UI and hands-on support team have you covered
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages
Elementi chiave
Si usa dal pannello di controllo Shopify

Comportamento dei clienti

Monitoraggio delle attività, Analisi delle coorti, Segmentazione

Marketing e vendite

Analisi del funnel, Attribuzione del marketing, ROAS

Elementi grafici e report

Benchmarking, Report personalizzati, Analisi storica dei dati

Lanciata

17 agosto 2017

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Shopify Flow, Shopify POS, Check-out, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Prezzi

Complete

$25 /mese

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

Prova gratuita di 28 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

Recensioni (164)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
21 maggio 2024

Boost Customer Engagement Effortlessly!

I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.

It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.

The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.

Highly recommend Grapevine for improving customer satisfaction and building loyalty!

Girl Of Muse
Regno Unito
Circa 2 anni di utilizzo dell’app
Union Works Apps ha risposto 23 maggio 2024

Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.

27 maggio 2024

This app is amazing! It's user friendly and helped us learn more about our customer's interests. Their support team is very responsive, Kudos to Stuart, who has been very helpful.

Swiss Toniq Geneva
Svizzera
Circa un mese di utilizzo dell’app
Union Works Apps ha risposto 28 maggio 2024

Thank you for your kind review Ais. It was a pleasure helping you set up and style your multiple Standalone Page surveys. We're always happy to help.

29 febbraio 2024

I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!

CORDA
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Union Works Apps ha risposto 2 marzo 2024

Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.

11 marzo 2024

App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well

Platterful
Stati Uniti
Oltre un anno di utilizzo dell’app
Union Works Apps ha risposto 13 marzo 2024

Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!

7 maggio 2024

Simple to use. Prompt and efficient customer service.

BorderTribe
India
Oltre 2 anni di utilizzo dell’app
Union Works Apps ha risposto 22 maggio 2024

Thank you for your kind review Mathew! Glad we were able to answer your question quickly.

Assistenza

Union Works Apps può rispondere a qualsiasi domanda riguardo Grapevine Post Purchase Survey.

Sviluppatore

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

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