Grapevine Post Purchase Survey
Soddisfa i nostri più elevati standard in termini di performance, design e integrazione. Maggiori informazioni Si apre in una nuova finestra
- Prezzi
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$25/mese. Prova gratuita disponibile.
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
- Valutazione
- 5,0 (166)
- Sviluppatore
- Union Works Apps
Galleria immagini in evidenza
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
Grapevine Surveys offers ridiculously fair pricing on purpose — unlimited survey responses for a fixed price. Collect post-purchase surveys, customer feedback, NPS, POS surveys, and one-click email surveys without worrying about limits. Use advanced targeting and reporting to combine survey responses with customer and order data, improve marketing decisions, refine CX, and spot trends across channels. Integrates with Shopify Flow, Klaviyo, GA4, and Google Sheets.
- Attribution surveys to see which marketing channels really drive customers
- Unlimited post purchase, CSAT & NPS surveys built for deep customer insight
- Make data-driven decisions by turning high-volume survey data into insights
- Powerful survey reporting with filters, segmentation and unlimited responses
- Integrations that push survey data into your automation and analytics stack
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Account cliente
- Shopify POS
- Shopify Flow
- Pannello di controllo Shopify
- POS
- Klaviyo
- Google Analytics
- OrderlyEmail
- Checkout Extensions
- Flow
Categorie
Personalizzazione dei moduli
Tipi di sondaggio
Gestione degli invii
Comportamento dei clienti
Marketing e vendite
Elementi grafici e report
Prezzi
Complete
$25 /mese
- Unlimited Responses
- Unlimited Surveys
- Checkout Extensibility Compatible
- Post Purchase & Onsite Surveys
- Multi-lingual Post Purchase Surveys
- Surveys on multiple channels
- Flow integration to push response data
- Fixed, Open Text, Multi-Choice, CSAT,NPS
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (166)
It's great and simple to set up. Only down side is there no option to add logic (i.e. skip question 2 if answer to 1 is no).
Thanks for the great review — we’re really pleased to hear that you found Grapevine Surveys intuitive to set up! 🙌
Whilst we’ve consciously designed the app to balance powerful features with reliability and ease of use, it does mean that we have not implemented certain complex functionality.
Our focus has been on keeping surveys fast, simple for customers to complete, and dependable for merchants to run at scale. That being said, your feedback is very much appreciated as it helps us to evaluate where we evolve the product next, so thank you for taking the time to provide your review!
Really enjoying this so far for my store. Getting great insight on customers at an important part of their journey (post purchase)
Post-purchase is a really effective moment to ask questions like how customers heard about you and to capture feedback while the experience is still fresh. Great to hear you’re getting useful insights from Grapevine so early on.
Thanks for such a nice review!
We were looking for a solution to implement a thank-you survey after checkout, and Grapevine turned out to be exactly what we needed. The tool is simple, straightforward, and provides a great customer experience.
The Klaviyo integration was a key requirement for us and really made our lives easier.
On top of that, the support is outstanding—Sam is incredibly kind, responsive, and always willing to help. The team’s openness to improving the product based on customer feedback makes Grapevine the best solution we could have chosen.
Wow, thank you so much for the kind words! It’s always great to see responses start rolling in so quickly. We especially love working with brands that really push Grapevine to its full potential, using attribution and NPS surveys across different touchpoints and feeding that data into their CRM for better segmentation and smarter decisions.
Assistenza
Assistenza app fornita da Union Works Apps.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
Lanciata
17 agosto 2017 · Changelog
Accesso ai dati
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Visualizza dati personali:
Clienti, proprietario del negozio, membri dello staff
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Clienti
Nome, indirizzo email, numero di telefono, indirizzo fisico, geolocalizzazione, indirizzo IP, browser e sistema operativo
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Proprietario del negozio
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Membri dello staff
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