Grapevine Post Purchase Survey
Galleria immagini in evidenza
Elementi chiave
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Si usa dal pannello di controllo Shopify
Informazioni sull’app
Lanciata
17 agosto 2017
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Feedback e sondaggi , Dati analitici sulle venditeFunziona con
Shopify Flow, Shopify POS, Check-out, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowUncover customer insight with multi-question post-purchase and on-site customer satisfaction surveys
Gain valuable insight from multi-question customer surveys to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post-purchase surveys enable you to optimize your marketing spend by pinpointing your best-performing marketing channels. Our flexible publishing options enable you to deliver customer satisfaction surveys at each stage of the customer journey. Collect accurate zero-party customer data to unlock your marketing potential.
- Optimize your marketing spend: Discover attribution insights that drive growth
- Multiple question types: Fixed response, open text or Net Promoter Score (NPS)
- Simple set-up: Our intuitive UI and hands-on support team have you covered
- Unlimited surveys, unlimited responses, no branding and founder operated
- Target surveys to new, returning or all customer in one or many languages
Prezzi
Complete
$25 /mese
- Unlimited Survey Responses
- Online Store, POS, Email & Headless Survey Channels
- Multi-lingual surveys
- Insight Reports
- Built for Shopify
- Flow
Prova gratuita di 28 giorni
Complete
$25 /mese
- Unlimited Survey Responses
- Online Store, POS, Email & Headless Survey Channels
- Multi-lingual surveys
- Insight Reports
- Built for Shopify
- Flow
Prova gratuita di 28 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
162 recensioni
I've been using this app for 2+ years and it has been invaluable to my small business to understand how our customers are finding us. The app works great AND the customer service is awesome. I just reached out to the Grapevine team because some I thought there was an issue. Stuart very quickly troubleshooted what was going on, and it turns out the issue was with something completely different. I was able to get that resolved asap and really appreciate them helping me get it sorted! Highly recommend!
Hey Anna, thanks for the kind review. Yes, even though your issue was unrelated to our app, our support were happy to have helped you find a pattern and locate the root cause. Great to hear that Grapevine is providing you with valuable customer insight and to understand how your customers are finding you. All the best for now.
App is exactly what we need and is simple to use. Like that they just released an integration with Shopify Flows so that we can get these answers straight to our slack channel as well
Thanks for the kind review Lowell. Great to hear that you've made good use of our new Shopify Flow triggers. We're always adding new features and love to hear how they're being used. We'll be here should you need anything else. All the best!
Super user-friendly even if you've never done surveys before. Also loved the fact that their Support team is very responsive.
Thanks for the kind review Rochelle. We were happy to help! It's great to see your Multi-Question survey doing so well. We'll be here should you need anything else.
So far so good! We installed a few different survey apps and Grapevine seems to be the best option for price and usability! Customer service was also quick to fix a glitch we were having with one of our survey questions not showing correctly.
Thanks for your kind review Graeme . We were happy to help with your Multi-Question survey. Great to hear that you appreciate Grapevine Survey's price point and feature set too.
Really great experience with the app and the customer service.
The app design and functionality is exactly what you would expect and goes straight to the point of providing a simple and intuitive interface for creating surveys. I really appreciate the seamless integration into the Shopify UI, which many apps are lacking.
The customer service is exceptionally fast and the team immediately shipped a fix for a very small issue we where facing. A truly optimal support experience.
Hey Dorian, many thanks for the super review. We're really pleased to hear that you're happy with the apps usability, features and our customer service. Thanks for bringing that issue to our attention, glad we were able to ship the fix quickly. We're committed to bringing great value to the app and we're always happy to help.
Informazioni sull’app
Lanciata
17 agosto 2017
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Feedback e sondaggi , Dati analitici sulle venditeFunziona con
Shopify Flow, Shopify POS, Check-out, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, FlowSviluppata da Union Works Apps
Informazioni su Union Works Apps
Valutazione media: 5,0
Crea app per lo Shopify App Store da 8 anni
86-90 Paul Street, London, EC2A 4NE, GB
Assistenza
Invia un messaggiosupport@grapevine-surveys.com
Questo sviluppatore non offre assistenza diretta in Italiano.
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