Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Prijs
 $25 per maand. Gratis proefperiode beschikbaar.
Hoogtepunten
Rechtstreeks te gebruiken in het Shopify-beheercentrum
Beoordeling
5,0 (175)
Ontwikkelaar
Union Works Apps

Unlock customer insights with post purchase, NPS & on-site surveys

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups

Gain valuable feedback from multi-question customer surveys + NPS, to make informed, data-driven marketing and operational decisions. Wondering where customers are coming from? Our post purchase surveys enable you to optimize marketing spend by pinpointing your best marketing channels. Our flexible publishing options enable you to deliver customer feedback surveys at each stage of the customer journey; such as post purchase, point of sale, landing pages and headless setups meer
  • Discover attribution insights from your survey that optimize marketing spend
  • Multiple post purchase survey question types: Fixed response, open text or NPS
  • Simple setup: Hands on support for post purchase, onsite & point of sale surveys
  • Unlimited surveys, unlimited responses, no branding and founder operated
  • Target checkout surveys to new, returning or all customer in 1 or many languages

Bevat onvertaalde tekst

Vertaling weergeven
Hoogtepunten
Rechtstreeks te gebruiken in het Shopify-beheercentrum

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

Shopify Flow, Shopify POS, Checkout, POS, Klaviyo, Google Analytics, OrderlyEmail, Checkout Extensions, Flow

Formulieraanpassing

Voorwaardelijke logica, Drag-and-drop-editor, Ingesloten formulieren, Meerdere talen

Enquêtetypen

Klanttevredenheid, Marktonderzoek, Net Promoter Score (NPS), Productfeedback, Na aankoop, Toewijzing

Indieningsbeheer

Gegevensexport, Analytics, Klantsegmenten

Klantgedrag

Activiteiten volgen, Segmentering, Cohortanalyse

Marketing en verkopen

Marketingtoewijzing, ROAS, Funnelanalyse

Beeldmateriaal en rapporten

Benchmarking, Aangepaste rapporten, Historische analyse

Prijs

Complete

$25 /maand

  • Post Purchase Surveys
  • Unlimited Responses
  • Multiple Channels
  • Multi-lingual Surveys
  • Checkout Extensibility Compatible
  • Built for Shopify
  • Flow

Gratis proefperiode van 28 dagen

Bevat onvertaalde tekst

Vertaling weergeven

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

Recensies (175)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
4 september 2024

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®
Verenigde Staten
Bijna 3 jaar gebruiken de app
Union Works Apps heeft geantwoord 5 september 2024

Thanks for your very kind review Emily! We're really happy to hear that Grapevine Surveys is still helping you to understand your customer attribution. If you do decide to start running Customer Satisfaction surveys, then please do get in touch and we'd be very happy to help.

8 november 2024

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Dalstrong
Verenigde Staten
4 maanden gebruiken de app
Union Works Apps heeft geantwoord 11 november 2024

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

15 november 2024

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses
Verenigde Staten
8 maanden gebruiken de app
Union Works Apps heeft geantwoord 18 november 2024

Thanks for the great review Stephenie! Really glad we could advise on how to include a Customer Satisfaction survey into your POS and mobile receipt emails.

If you ever decide you'd like a unique Customer Satisfaction survey for each POS location, just let us know, it's very simple to implement.

1 november 2024

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn
Verenigde Staten
2 maanden gebruiken de app
Union Works Apps heeft geantwoord 2 november 2024

Thanks for the great Review Dan. It was a pleasure helping you set up your survey for Shopify's Checkout Extensibility pages.

5 september 2024

All our thanks to Sam who has been very supportive and helpful to structure the data and help us out improve our understanding of GrapeVine and it's possibilities :)
The integration is super smooth and we now have a way to understand our users' story in a beautiful way!

UCM Center
Canada
Ongeveer een maand gebruiken de app
Union Works Apps heeft geantwoord 9 september 2024

Thanks for your great review! It's great to see you taking full advantage of
the Shopify Flow integration, to push survey responses to a google sheet and to a dedicated inbox!

Ondersteuning

Union Works Apps kan al je vragen beantwoorden over Grapevine Post Purchase Survey.

Ontwikkelaar

Union Works Apps

86-90 Paul Street, London, EC2A 4NE, GB

Hulpbronnen

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

Geïntroduceerd

17 augustus 2017

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