Gratisfaction

HI, I have been look around various loyalty apps finally it looks this one really awesome , and friendly supporting guys. Highly recommended

I am very impressed with this app. It can do everything that we wanted it to do including integration with LOOX. The configuration is quite simple once you figure it out. The odd time that I struggled with something, I reached out to the customer service team and my questions were answered immediately! The customer service is simply outstanding! Great app and great service, a winning combination for us!

This is a great little app that ticks a lot of boxes and can run servral campaigns to draw customers in and keep them loyal. Another very impressive feature was the genuine intrest and help Praveen in support took in helping me get my campaign just right.
I strongly recommend this for your store

1million stars! This app is beyond amazing. Effortlessly destroys any other loyalty and refferal app out there. Ive had a great experience using tons of features it provides and the customer support is great! Highly recommended

Great Rewards App! Was able to install easily, which is key for us since we are not techy types. Widgets appear well and are being used by frequent buyers. Contacting their support is easy when they are online - very responsive. So far so good!

I haven't had a chance to really use the app to it's full extent yet, but I wanted to comment on the excellent customer service. I had a question about migrating my customers from my old loyalty program and Praveen was extremely helpful. He explained that they could do it for me at no charge. How amazing it that?! I can tell already that this company goes the extra mile and need more of that from companies these days. Gratisfaction rocks!!

Great Loyalty app, install is easy, it took me 5 minutes playing with it that I had everything I needed with this app, functionality is more than you need and team Mav is adding new features constantly, configuration a piece of cake, pricing is spot on in comparison of other apps. Fun to configure too. Bravo Mav team!

I have to give these people a lot of credit, namely Akash. He has been amazing at helping me get things right and set up well. Even on those really frustrating days when things don't go well. He manages make things better.

Akash went above and beyond with his help, even recording a custom 5+minute long video to guide me along.

I want to pay to remove their branding so I can support them, but I do not want to do that at this time because I want other businesses to be able to discover what a great Dev these people are and what an amazing App this is.

If I could criticise.. I would say, the app isn't really snappy like Smile.io. That's what really made me like Smile.io...I found Gratification (this loyalty app) by chance on google. And it literally has everything Smile.io has BUT so much more...can I say literally again? Literally so much more.
Another problem would be the z index is way too high, which is a problem for chat apps.
You cant really place the widget many places other than the few designated spots.
And the widget just doesnt snap open. It pops up and loads slowly like a website (not slowly as in a few seconds but it definitely can do with speeding up dramatically)

I do know they are testing certain new things and bringing them out soon, so some of my issues may be fixed then. We will see, eitherway it is not a stopper. I am looking forward to setting up Tiers for my loyalty program!

This really isn't just your average loyalty app. It is a whole workspace designed around keeping your customers buying more.
It has so many tools and options.

Great App and superior customer service! The Apps Mav team went above and beyond to ensure that I was satisfied when I was initially experiencing some problems with the campaign giveaway. 6 STARS! Special thanks to Felix and Akash!

I have performed a "trial run" on the majority of the loyalty & rewards programs Shopify has to offer in anticipation of the launch of our new website.

Gratisfaction by Apps Mav loyalty, rewards & referral App is by far the most flexible, easy to use, easy to customize & has more features & more ways to "reward" customers & has the very best customer service than most of them put together X 2! I know because we've been there, we've done that!

It is so easy & has been an actual pleasure getting to know the App & learning its seemingly never-ending opportunity to reward customers. You can also reward customers in unique & cool ways. Most of the other Apps are very limiting in that regard. Gratisfaction goes farther than the other Apps in the way that it allows you to actually "engage" with your customers. Actual "engagement" is something very important to loyalty & this is a key component the other Apps leave out.

Gratisfaction's dashboard is unique in that everything you need is all right there at your fingertips. Some of the others require that you "go here for this" & "there for that" making it confusing & requiring unnecessary trips everywhere. Gratisfaction is extremely easy to get started & to learn your way around. No HTML required. A lot of the other systems say "No HTML" is necessary until you get into it & realize to do what you want, it is absolutely necessary. Gratisfaction's system makes it easy to understand what you are actually doing & why.

The pricing for this App absolutely cannot be beaten. As branding is very important to any business, we take it especially seriously. Gratisfaction offers an option to add your logo & other branding effects which we are taking full advantage of.

When it comes to service, Gratisfaction really shines! There are no forms you have to fill out, no "ticket numbers", no waiting to hear back on your questions, no unknowledgeable representatives writing back stock answers for the closest thing that your question fits into. Apps Mav provides a direct email for customer support & allows for you to ask whatever you want or need assistance with, however you want to ask it. Their service team is a small tight-knit group that includes the actual designers & builders of the App. This means they are all intimately familiar with all of its capabilities. It is not at all unusual to actually hear back from the President of Apps Mav when I submit an inquiry.

I've also tried other non-loyalty type apps for various reasons in anticipation of our launch. By far, Gratisfaction from Apps Mav has offered me the best customer service over any other provider I have worked with here on Shopify.

If you are looking at adding a loyalty, reward & referral App to your website, do your self a BIG favor & give Gratisfaction a test run! You have nothing to lose & the opportunity of saving yourself a lot of grief. : ) Good luck!