GP Lite Order Scanner

Name: GP Lite Order Scanner
Brand: Groove Industries
Rating: 4.1 (16 reviews)

Recenze (16)

Celkové hodnocení

4,1

Počty podle úrovně hodnocení

81 % hodnocení s 5 hvězdami
13
6 % hodnocení s 4 hvězdami
1
6 % hodnocení s 3 hvězdami
1
0 % hodnocení s 2 hvězdami
6 % hodnocení s 1 hvězdami
1

Datum úprav: 17. únor 2023

My initial interaction with customer support could have been better and was triggered by a broken scanning system (bin location error). Dan of GP Lite was transparent with the situation and found a remedy to the initial problem. However, in the end, Dan's communication went cold, GP Lite's features were too limited, and an upsell to use the standard version GroovePacker was not worth the time, effort, or money.

Jingle Truck Toys

Spojené státy

Doba používání aplikace: 14 dny

Vývojář Groove Industries odpověděl 12. únor 2023

Your ticket was indeed mishandled and I understand your frustration due to the lack of response. I am confident we can resolve your issue quickly and get things back on track if you decide to give us another chance. I've reached out on our previous ticket. Looking forward to earning your business.