Growave: Loyalty & Wishlist + , Počet recenzí: 2 061

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
11. červenec 2023

Growave team has been great and has been very prompt in answering my design needs. A lot of competitor apps with the same functionality but Growave is affordable and user friendly for businesses just starting out

BLK & Company
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář Growave odpověděl 13. červenec 2023

Dear BLK & Company,

My deepest regards to you for your excellent review!

Every word of each customer is important to us and we make it our main goal to help people get acquainted with our amazing app. 💕 The greatest satisfaction for us is to see your business flourish and make the lives of your customers more pleasant. 😊

Thank you so much for your trust! We will always support you and provide you with the best service.

Saule,
Growave Support team! 🌸

16. srpen 2023

We are absolutely thrilled with the Growave app for our store. It has a user-friendly interface that made customization effortless, and the integration with our Expanse theme was impressive. The team's support was exceptional, helping us seamlessly integrate the wishlist icon into our header. Plus, the translation feature is a game-changer for our audience. We're excited to dive into the loyalty program next! Without a doubt, Growave: Loyalty & Wishlist is one of the best apps out there. Highly recommended!

The Decorators
Rumunsko
Doba používání aplikace: 3 měsíci
Vývojář Growave odpověděl 18. srpen 2023

Hey, The Decorators Team,

We are absolutely thrilled to see your positive feedback on our app and your 5-star review. Thank you so much for your time and for sharing your review with other people. We would like to assure you that we will keep providing the best service and we are excited about our collaboration! 🤩

Please do not hesitate to reach out to us at any time. 🙏🏻

Happy Growaving! ✨

Aidana,
Growave Support Team.

4. červenec 2023

Always keep attention to clients, great service!
If you're migrating reviews from another platform, do let Growave do your migration!

AYA Perfumes
Brazílie
Doba používání aplikace: 3 měsíci
Vývojář Growave odpověděl 4. červenec 2023

Hi team of AYA Perfumes,

Your kind and heart-melting words made our day 🥰✨!
Taking quality care of our valuable customers is our highest priority.

Please let us know whenever you need our help 🙌🏻. We are here for you!

Aidana,
Growave Support team.

16. červenec 2023

Growave has the best customer experience. When I got any problem, they always responded so fast and warmly. Highly recommend.

Soto Studios
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Growave odpověděl 17. červenec 2023

Hey Soto Studios team,

Thank you so much for your positive review!

We greatly appreciate your kind words 🥰. At Growave, providing exceptional customer experience is our top priority, and we are thrilled to hear that we have met your expectations 😊.
We are dedicated to promptly addressing any issues that may arise and ensuring that our customers feel supported 🤗.

If you ever need any further assistance, please don't hesitate to reach out. Thank you once again for choosing Growave!

Masha,
Growave Support team.

Datum úprav: 5. červenec 2023

Great app for collecting reviews and a perfect loyality award programm combined with the wishlist. All three functions are essential for a perfect relationship to your customers!
The best of it is the support - always reacting very fast and sufficient!

Papier & Stift
Německo
Doba používání aplikace: Více než rokem
Vývojář Growave odpověděl 5. červenec 2023

Hi Papier & Stift team,

Thank you so much for your fantastic five-star review! We truly appreciate your kind words and your support. It's wonderful to hear that you had such a positive experience with us. 🤗.

Happy Growaving 💙!

Ainura,
Growave Support team 💫

10. červen 2023

I'm thrilled that I can use one app to replace the loyalty/reward system I had before AND replace the wishlist app I had before as well. Add in the fact that they also have a product review system that is integrated with the rewards system and you've got a lot of value in just one app! The team at Growave including Aziz, Masha, Anna, and Janat have been super helpful during my trial period and are always prompt with responses and solutions to any issues I might have. I'm excited to keep using Growave to improve my site's experience for my customers.

Gundam Shoppers Network
Spojené státy
Doba používání aplikace: 17 dny
Vývojář Growave odpověděl 10. červen 2023

Hello Gundam Shoppers Network team,
Aww, thank you for taking your time and leaving us such a nice review ❤!

We highly appreciate your sincere and kind feedback about the performance and setup of our features, and especially about our Customer support 🤗. Your opinion is crucial to us, and now we are incredibly pleased to know that you are happy with our app and service 👍.

We will do our best to continue to provide you with the highest level of service and product ⭐. Thanks again and looking forward to fruitful cooperation!

Masha,
Growave Support Team!

15. červen 2023

The app works well and the support team are very helpful with queries and functionality of the app.

Easy to use and nice addition to our store

Curaloe - South Africa
Jihoafrická republika
Doba používání aplikace: Téměř 2 roky
Vývojář Growave odpověděl 15. červen 2023

Dear Curaloe - South Africa Team,

Thank you for the positive feedback! We're delighted to hear that our app is serving you well and that our support team has been helpful in addressing your queries and ensuring the smooth functionality of the app.

We're committed to providing an easy-to-use solution that adds value to our merchants' stores.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Adil-Ai,
Growave Support team.

30. květen 2023

Once in a while you recieve the customer sevice and help that all companies should strive for. Aidana and the team from Growave are exactly that. My theme required some tinckering with the positioning and look and feel of the icons on both of my shopify sites. They have been there 100% and completed all requests quickly and to my 100% satisfaction.

Shaving Time
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář Growave odpověděl 30. květen 2023

Hey, the team at Shaving Time! 💜

Thank you so much for taking the time to leave an excellent rating.🙏We will share this with our team to let them know to keep up the amazing work.
We really appreciate your business with us and doing our best to serve you for the long term.👌

Please let us know what we can do for you.

Aidana,
Growave Support team.

26. říjen 2023

I'm currently using this app but I don't think I'll be using it for a long time, the inability to customize the rewards page is really limiting. In addition to the fact that it is not possible to have a LOGIN button when loading the page, which makes usability compromised by the user, because to log in he has to click randomly inside the page to see the log in button.
I asked to make this button visible right away, but it seems impossible to implement. I'm not satisfied at all.

Blondesister
Itálie
Doba používání aplikace: 30 dny
Vývojář Growave odpověděl 30. říjen 2023

Hello Blondesister team,

I appreciate your openness in sharing your experience with our app. Your insights are incredibly valuable to us, and I want to extend my sincere apologies for the challenges you've encountered while using our platform.

I'm truly sorry to hear about the difficulties you've faced in customizing the rewards page and the visibility of the login button. Providing an intuitive and seamless experience is paramount to us, and I regret that we've fallen short in meeting these expectations. 😥🙏

Your feedback is being taken seriously, and we are currently in discussions with our development team to address the concerns you've raised. We are committed to working diligently to rectify these issues and ensure your satisfaction.

Once again, please accept our sincere apologies for any inconvenience caused. Your feedback is instrumental in helping us improve and serve you better. Thank you for choosing us; we greatly appreciate your trust, and we assure you that we will strive to enhance your experience working with us.

Begaiym, Client Care Specialist

6. červenec 2023

Since I first started using Growave a few weeks ago it has been very seamless and easy to integrate with my site. Some features do require support from the help desk but they jump on top of requests and are always eager to assist. Nothing but good reviews from me and my team and we can't wait to dive into more of the features!

Strength of One
Spojené státy
Doba používání aplikace: 22 dny
Vývojář Growave odpověděl 6. červenec 2023

Dear team at Strength of One,

Thank you for taking the time to leave us such a great review 🌺!

It's a real pleasure to our ears that you are happy with our app and customer support!
We will do our best to continue to provide you with the highest level of service and product 🙌.

Happy Growaving!💙

Anna,
Growave Support team.