Recenze (2 122)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
8. prosinec 2023

I am delighted to share my exceptional experience with the Growave CRM platform integrated with Shopify. As an avid e-commerce enthusiast, I've had the opportunity to explore various CRM solutions, and Growave has truly stood out as a game-changer for my business.

MR.MOCK Original Brand
Thajsko
Doba používání aplikace: 9 měsíci
Vývojář Growave odpověděl 10. prosinec 2023

Dear MR.MOCK Original Brand team,

Thank you for sharing your positive experience with Growave! It's fantastic to know that our platform has proven to be a game-changer for your business. Thank you for choosing Growave, and we look forward to continuing to support your business growth. 🥰

If you ever have any questions or feedback, feel free to reach out.

Begaiym, Reputation Manager

19. únor 2024

Excellent suivi et équipe très réactive en cas de problème !
L'application permet de nombreuses options et personnalisation, de plus vous bénéficiez d'une vraie assistance en cas de problème !
Je suis très content et je recommande grandement cette application.

Théia Candle Switzerland
Švýcarsko
Doba používání aplikace: Asi rokem
Vývojář Growave odpověděl 20. únor 2024

Salut, Théia Candle Switzerland team!

Your glowing review and 5-star rating have truly made our day! Knowing that our application has fulfilled your needs with its extensive range of features and personalized options is incredibly rewarding. Our team is committed to providing swift assistance whenever it's needed, so we're thrilled that you've experienced this firsthand.

Thank you sincerely for your enthusiastic recommendation – it's incredibly valuable to us! If there's anything more we can do to assist you, please don't hesitate to get in touch. Cheers! ✨💖

Begaiym, Client Care Specialist

1. listopad 2023

Our store just start using Growave and the support team is really really helpful during the transition. We also can see that the developer's still improving their product for the users. Look forward to being a long time customer of Growave!

DailyBenefit.com
Spojené státy
Doba používání aplikace: 5 dny
Vývojář Growave odpověděl 2. listopad 2023

Hello, team at DailyBenefit.com,

Thank you for your wonderful review and the five stars! We're delighted to know our support team was helpful during your transition to Growave. Your recognition of our commitment to constant improvement is greatly valued. We're excited to continue this journey with you and look forward to a long-lasting relationship. 🤩💞

Warm regards,
Begaiym, Reputation Manager

8. leden 2024

Well where to start we can't use all the features and I'm paying $470.4/yearly and I'm stil missing the key features for a good functioning we will think to continue with, next year as it is exesive. For us is like a minus the star we have used to rate.

GLX'S Inc.
Spojené království
Doba používání aplikace: 8 měsíci
Vývojář Growave odpověděl 10. leden 2024

Dear GLX'S Inc. team,

We're truly sorry that you've encountered such an issue, and we acknowledge all the inconveniences it has caused. I have already sent you an email with a proposed solution to this problem and have attempted to call you several times to discuss it in person. I hope my message has reached you, and I'll be awaiting your response. I genuinely intend to assist you and improve your experience with us.

Begaiym, Client Care Specialist Growave

5. prosinec 2023

Very good app! The customer service is quick to reply and very friendly.

House of Bones
Belgie
Doba používání aplikace: Téměř 2 roky
Vývojář Growave odpověděl 6. prosinec 2023

Hey, team at House of Bones,

Thank you for your 5-star review! 🤩 We greatly appreciate your kind words about our app and customer service. We're committed to providing excellent service and are delighted to hear that our team was quick to respond and friendly. If you have any further questions or feedback, please feel free to reach out. We value your satisfaction and look forward to serving you in the future! 💙

Begaiym, Reputation Manager

22. únor 2024

Kind and attentive support. Always get back to you in a timely manner and answer questions. Very satisfied so far!

OakieBees
Spojené státy
Doba používání aplikace: 26 dny
Vývojář Growave odpověděl 25. únor 2024

Hello, OakieBees team,

We greatly appreciate your positive feedback!🥳 It's fantastic to know that our team's dedication to providing kind and attentive support has left you satisfied. We're committed to maintaining this level of service and ensuring that your needs are always met promptly.

Should you have any further inquiries or require assistance, please feel free to reach out. Thank you for choosing us! 🥰

Begaiym, Client Care Specialist

3. květen 2024

Good

AMMSUN Beach Umbrella
Hongkong – ZAO Číny
Doba používání aplikace: 11 dny
Vývojář Growave odpověděl 6. květen 2024

Hello, AMMSUN Beach Umbrella team,

Your 5-star review has truly made our day brighter! We're delighted to learn that you've appreciated our service. Our mission is to ensure our customers' satisfaction, and your review reaffirms our dedication to that goal. Please know that we're always here to assist you with any questions or concerns you may have.

Thank you for choosing us! 🥰

Begaiym, Client Care Specialist

27. říjen 2023

I had the worst experience with this app. And even worse with the customer service. Even though I used app support to set this up. My website was down for 4 days. It was a very expensive fix. How this was handled by growwave… well they lost a customer. Don't recommend it:

Shaman Sisters
Kanada
Doba používání aplikace: 6 měsíci
Vývojář Growave odpověděl 30. říjen 2023

Hello Shaman Sisters team,

I extend my sincere apologies for the challenges you've encountered with our app and the difficulties experienced with our customer service. As the Reputation Manager, it deeply concerns me to learn that we fell short of providing you with the excellent experience we strive for. 😔

The downtime of your website and the subsequent costs are distressing. We are actively working with our team to address and rectify these issues to prevent similar situations in the future.

Your feedback is invaluable, and I would appreciate the opportunity to discuss your concerns directly. We genuinely regret the problems your website faced due to our app. To address this, we have processed a refund for the months during which you were unable to utilize our services.

We understand that you had to remove our application, and we deeply regret any inconvenience this may have caused. We always welcome the opportunity to collaborate with you again, and should you have any questions, we are here for you.
I genuinely hope we can rebuild the trust that has been lost. Please be assured that resolving your concerns and ensuring your satisfaction remain our top priorities. 🙏🥰

Begaiym, Client Care Specialist

5. prosinec 2023

Shoppify's best apps!
When I have a question, I ask a question and the agent answers it very quickly, faster than the speed of light, and very kindly.
Especially agent Yzat. He's the best.

Marron Glacé Paris
Francie
Doba používání aplikace: 6 měsíci
Vývojář Growave odpověděl 6. prosinec 2023

Dear, Marron Glacé Paris team,

We truly appreciate your positive feedback! 🌟 It's wonderful to hear that our app on Shopify has been a valuable asset for you. Our commitment to prompt and friendly customer support is at the forefront of our service, and we're delighted to know that our team, especially Yzat, has exceeded your expectations. Your kind words motivate us to continue delivering the best experience possible.

If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to ensure your satisfaction with our products and support! 💖

Begaiym, Reputation Manager

15. leden 2024

Amazing, the support is 10/10 and the app works great.

Original Allure
Spojené království
Doba používání aplikace: Téměř 4 roky
Vývojář Growave odpověděl 16. leden 2024

Hey, Original Allure team,

Thank you so much for your kind words and 5-star rating! We're delighted to hear that you're enjoying the app and that our support has met your expectations. Our team is dedicated to providing top-notch service, and it's incredibly rewarding to know that our efforts are appreciated. We appreciate your support! 🥰

If you have any further feedback or suggestions, feel free to share them with us.

Begaiym, Reputation Manager