Recenze (2 136)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
10. červen 2021

We previously used a different rewards provider and felt it was lacking, in almost all categories. The pricing structure was brutal, the limitations were overbearing, and the customer service was non-existent. We finally decided to migrate over and chose Growave; what a difference. The import process of all previous rewards members, points accumulated, etc. was almost effortless. The options for pricing structure allows us to offering some really awesome services our competitors don't (wishlist, rewards points tiers, customizations, etc.) for a really reasonable price. We also worked directly with Alex to integrate color palettes, custom placement of our "wishlist" button, and some other tidbits and it was... all free. The chat feature is functional and efficient. They follow up via email. Night and day difference and worth every penny. We have immediate usage of new features we launched and customers are really pleased. Thank you to the whole team behind Growave for providing such an excellent service. Thank you Alex, for making our on-boarding and customizations so seamless.

Bubble Wrapp Toys
Spojené státy
Doba používání aplikace: 9 dny
Vývojář Growave odpověděl 11. červen 2021

Hello, amazing Bubble Wrapp Toys team 🔫🧸,

We are so glad to see you in our big and wonderful Growave family 🥳. Thank you very much for your gorgeous review, it is the real source of kindness and inspiration for our team. We are always happy to know that you are satisfied with our services, moreover, we love to always aim at exceeding your expectations with us.

It is very important for us to make you feel comfortable with the onboarding and integration process. We do understand how crucial may be even the smallest details like color palettes, and for this reason, our team works hard on making the app available and flexible to everyone. Behind Alex, there is a whole team of Growave, who does care about you as a customer and part of a team, and it is just unbelievably awesome to see how our efforts are paying off in a way of your emotions. It is priceless - to have a family like this ❤️.

Cheers, and let's have fun 😁.

24. srpen 2023

It was hard to find an app that had reviews and rewards until I discovered Growave. The customer support has been flawless and helped me through the process of stamped migration.

I truly recommend to all of you to give it a try.

Querido Universo
Mexiko
Doba používání aplikace: 9 dny
Vývojář Growave odpověděl 27. srpen 2023

Dear team at Querido Universo,

We highly appreciate your recommendation! 🤩
Thank you so much for taking the time to leave us a 5-star review!

That is exactly what we’ve always strived for: to provide an all-in-one platform that will allow our customers to easily manage several apps from one dashboard.
A special thanks for mentioning the service. Our team works very hard to perform outstanding service and support for our beloved customers.💖

Happy Growaving!⭐

Anna,
Growave Support team.

23. březen 2021

Despite the timezone difference, Tattu was always there to answer to my questions and satisfy my requests. Probably the best customer service ever. Concerning the app itself, it does its job perfectly and it's customizable, that's a plus. Just reach out the Growave team and they'll do their best to make you happy. Highly recommended!

Biondo Gioielli
Itálie
Doba používání aplikace: 9 dny
Vývojář Growave odpověděl 24. březen 2021

Greetings of the day Biondo Gioielli😍,

We are touched beyond words by your generous gesture. Thank you so much for leaving such a marvelous review. Please know that every word left here mean the world to us.
You took the common courtesy to an uncommon level. We’re so grateful for your appreciation 🙏🏻.

We are here to provide excellent service to our dearest merchants and we go the extra mile to meet the expectations. Because you are the reason for all our efforts.

On behalf of all team, we express our gratitude to you for choosing us. You rock⭐.

2. listopad 2018

I used this app to add the social logins and wishlist. After tweaking the settings myself and having a play around with featues, I was unhappy with my layout. I emailed support and Nurila was very helpful in pushing out the specific changes I had asked for. I'm so happy with the way my site looks now.

vectorbomb
Spojené království
Doba používání aplikace: 8 dny
13. říjen 2015

Excellent customer service!
Multiple social functions at an affordable price! Do try out the free trial to feel it out yourself!

Eve Not
Singapur
Doba používání aplikace: 8 dny
20. září 2018

Been using for around 2 weeks now and it’s rapidly increased the engagement between my site and the shoppers through reviews and comments. I also now have around 20% logins/signup rate which is a massive increase. It’s fairly expensive but you get a lot for your money and since I’m a start up it’s half price.

Sewing Gem
Austrálie
Doba používání aplikace: 8 dny
12. prosinec 2016

The apps look great on my website and customer service is excellent. They're there to help if you have any problem...let bring more customer as I'm happy to pay for service

Miki Miki
Spojené království
Doba používání aplikace: 8 dny
11. květen 2022

A very decent app and Alex from customer service is super responsive to follow up with my technical queries. Thumbs up!

Annie's Pantry
Singapur
Doba používání aplikace: 8 dny
Vývojář Growave odpověděl 11. květen 2022

Hi Annie's Pantry team,

Thank you for your review, we’re so glad to hear that you enjoy our app and found it helpful and having use of it. It’s always great when we can help our customers get the most of our features. And we are happy to know that you are satisfied🥰

20. listopad 2020

I've only had this app about a week, but the support team has been SO helpful with any questions I had along the way getting it all set up. Super easy to use too! Love that it's an all-inclusive type app so I'm not having to manage several apps. I recently had an issue with my cart icon not displaying and they literally had in fixed for me within an hour! So grateful!

designtwentyfive
Spojené státy
Doba používání aplikace: 8 dny
Vývojář Growave odpověděl 21. listopad 2020

We are incredibly grateful for the wonderful review that you wrote, designtwentyfive. ❤️ Thank you so much for taking the time to share your positive feedback.

Growave is an all-in-one platform that includes multiple apps in one dashboard. It allows our customers to not having to switch dashboards to manage several apps, and we are so happy to see how you are enjoying it and already taking the most out of each of our apps! ✨
Please, don’t forget to also tag your products on gallery photos, to make them shoppable. 😍

We always try to make our customers' experience with our app as smooth as possible, that’s why our support and development teams are always there to answer all your questions and to fix faced issues in a timely manner. Your gratitude for our service just lets us know that we are doing our job right.

Thank you for trusting us. 😊

19. červen 2020

They customised the app for me as if i was a paying customer. The app now fits into my colour scheme. Very impressed!

Asrìq
Austrálie
Doba používání aplikace: 8 dny