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We've been using the Growave for over three years, and it's been fantastic. When we implemented a new theme, the Growave support team was amazing. They integrated everything seamlessly and exactly how we wanted it. Their exceptional support made the transition smooth and hassle-free. Highly recommend!
Dear team at Soap So Co,
Thank you so much for your glowing review! We are thrilled to hear that you've had a fantastic experience with our platform. It's wonderful to know that our support team was able to assist you seamlessly during the implementation of your new theme.
Your recommendation means a lot to us, and we look forward to continuing to support you and your business. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Thank you once again for choosing Growave! 💗
Warm regards,
Janat
Growave Support Team
We integrated Growave into our store three years ago and we couldn't be happier with their continual upgrades, top notch customer service and intuitive software.
They seamlessly replaced multiple apps we used, including loyalty programs, referrals, rewards, reviews, and wishlist functionalities, etc. It is all in this APP and backed by a customer team that always responds to our emails ASAP. We highly recommend Growave!
Dear Joanna and the team at L'atelier Global,
Thank you so much for your fantastic review! 🌟
We are absolutely thrilled to hear that you've been so happy with Growave over the past three years. Knowing that our upgrades, customer service, and intuitive software have made a positive impact on your store truly makes our day!
It’s wonderful to hear that we've been able to replace multiple apps and streamline your operations with our all-in-one solution. Your kind words about our support team mean the world to us and motivate us to keep improving.
Please don’t hesitate to reach out anytime – we’re always here to help!
Best regards,
Ayana
Growave Support Manager
Le support est vraiment impeccable. Ils sont disponibles, rapides, comprennent les problèmes rencontrés et les solutionnent. C'est suffisamment rare d'avoir un tel niveau de service dans l'eco-système des applications shopify pour être souligné. Je les recommande !
Hello there,
Thank you very much for your 5-star review!
We are happy to know that our App and support meet your expectations.
Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support.
In the meantime, if you have any other questions or need our assistance, we are always here to get your back.
Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨
Best regards,
Yzat
Customer Support Manager
There is a simple issue that needs to be fixed, and it is highly disruptive to my store. Unfortunately, they do not have online resources or any live chat support. Since I wrote my one star review, they have been very much in contact, so I upgraded this review.
Dear team at Verified Shungite,
I am writing to address the recent concern you raised, and I want to begin by extending my deepest apologies for any inconvenience you have experienced.
Please kindly note that live chat support is available starting from the Growth plan according to our Terms of Use.
However, our email support is 24/7 and we're doing our best to answer all the queries and resolve any requests as fast as we can.
Your emails have been received, processed and the assistance was submitted. We've contacted you one more time via email to make sure that the request is rectified. Could you please take a moment and check the messages? The opportunity to regain your trust in our product would be much appreciated and valued.
Please feel free to reach out at any time with any questions. We will do our best to turn our correspondence in a positive direction and will make every effort to keep you satisfied with us. 🙏
Saule
Growave Support team
They responded to my issue so quickly and have been so incredibly helpful!
Dear team at Body Science,
Thank you so much for your fantastic review! 💕
We're thrilled to hear that our team was able to assist you quickly and effectively. We're always here and happy to help whenever you need us – your success is our top priority! ✨😊
Kind Regards,
Saule
Customer Support Manager
Absolutely amazing!! I contacted their help because I wanted to change how some of the features were displaying and wanted to add some more into the site. They helped me do everything and it was an extremely smooth process. Highly recommend them and their service.
Hi, the team at Ashlyn's Diy Drip,
Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience and that we could assist you with your customization needs.
Your recommendation means a lot to us 😇!
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Masha
Growave Support team
Very good tool, many requirements and functions can be realized. In addition, the customer service is excellent
Dear SuSenGo Toys team,
Thank you for your kind review! We're thrilled to hear that you're satisfied with the app and the range of features it offers. It's also wonderful to know that our customer service made a positive impression.
Should you have any more suggestions or requirements in the future, please don't hesitate to reach out. We're always here to help and appreciate your continued trust and support ❤️!
Best regards,
Ainura
Customer Support Manager
Awesome app and great customer service, Masha was kind and helpful, thanks!
Dear Solimè team,
Thank you for the fantastic review! We’re delighted to hear that you’re enjoying our app and that Masha was able to assist you with such care. Your satisfaction means the world to us! ❤️
If you ever need anything else, don’t hesitate to reach out. We’re here for you!
Best regards,
Janat
Customer Support Manager
I am really impressed with the professionalism and responsiveness of the support team at Growave. They are very friendly and eager to help their customers. I really appreciate this. Thank you!
Dear team at TRMC,
We are glad that our customer service left you impressed. It is something that we’ve always worked very hard on and your satisfaction with our service is so pleasing and it lets us know that we are on the right track! 😇
We do our best to keep a high level of customer support. Thanks for being with us! 🥰
Janat
Growave Support Team
When I changed the theme of my store, the design and features of this app were not applied properly. When I contacted support, they immediately fixed the code and resolved all the issues. Thank you to the growave team. thank you so much.
Dear WABI-SABI STORE team,
Thank you for your wonderful review and for sharing your experience with our application! We are delighted to assist you in solving your request and bringing your ideas to life. Your satisfaction and experience are always our top priority.
Please don't hesitate to reach out if you need our help or have any questions.
Kind regards,
Yzat
Growave Support team