Recenze (2 134)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
Datum úprav: 25. březen 2020

Absolutely amazing! The growave team is a pleasure to work with! Very professional and exceptional customer service!
My favorite Shopify app so far!

Azul Boutique
Barbados
Doba používání aplikace: Asi 2 roky
14. březen 2019

Excellent app , very useful , the customer support is very professional, quick responds, i am giving 5+ stars!

Dailybuyys
Indie
Doba používání aplikace: Asi 2 roky
14. únor 2017

Great app!

Setup is seamless, customer service is phenomenal.

Easily replaces 5+ other plugins. Essential!

Unboundbox
Spojené státy
Doba používání aplikace: Asi 2 roky
Datum úprav: 25. únor 2021

Growave app gets some things right, but also has some rough edges. However, that said, there is nothing more important than a company that truly cares about doing right by their customers. It is because of the issues that I have had with the app that I happily recommend them; while the app isn't perfect, they have customer support that truly cares, and most importantly, they empower their support team to do right be their customers. Shopify themselves should learn from Growave's example of actually CARING about their customers! Highly recommended.

Aria Lattner
Spojené státy
Doba používání aplikace: Asi 2 roky
Datum úprav: 8. leden 2024

Update: I had concerns about their updated pricing, and customer support went out of their way to reach out and clarify on all my concerns.

Original 2021 review: Best app I've dealt with on Shopify in regards to customer service. Great service and the feature are worth it.

Chewy Pawz
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Growave odpověděl 30. prosinec 2021

Hello, Chewy Pawz team,

Big thanks for updating your review! We're so glad our support team could sort out your concerns about the pricing changes 🥰

We're all about providing awesome service, and your positive experience tells us we're on the right track. We're always working to make our features even better for you.

Your trust and partnership mean a lot. Looking forward to keeping up the great service and support for the long haul. If you ever need help or have questions, we're here.

Thanks for choosing Growave. Here's to more good times together! 🤞💖

Best regards,
Begaiym, Reputation Manager

26. březen 2021

We’ve been using Growave for while. I have nothing bad to say. It’s very well made and their developers and CS are extremely responsive and accommodating.

Flipcrêpes
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Growave odpověděl 29. březen 2021

Good day team at Flipcrêpes 😍,

Thank you for being our valued customer. It has been a pleasure to serve you. It's In a World, filled with so many choices and possibilities, we thank you for selecting us.

Customer experience and satisfaction are the main priority for us, and your review reaffirms the effort we put in every day.

Once again thank you very much and please kindly be informed that we are always here for you ❤️

23. září 2016

Really fast customer service. Customers are engaging with the features of the app!

Black Lotus Jewelry
Spojené státy
Doba používání aplikace: Asi 2 roky
28. leden 2021

Without question, the customer support is really outstanding. They have been very helpful and answered all my queries. Even helped set up the app for me. I love the integration of the social login app into my store and I like it. Thank you so much.

Hideki Ocha
Filipíny
Doba používání aplikace: Asi 2 roky
Vývojář Growave odpověděl 28. leden 2021

Hi team at Hideki Ocha, 🤗

We are extremely happy and grateful for your time and review. Thank you so much for the support, love, and appreciation that you put in these words. If only you knew how much you have inspired us and lifted our spirits, thank you so much for this magnificent contribution.

Day by day we put every effort into Growave and the customer support, we do impossible things possible, and the moment our job is appreciated, we feel so proud and delighted. Thank you so much for giving us these incredible feelings. 💖💕

Always be sure that we are just an email away if you need any assistance. 💌

13. duben 2023

Great, responsive support team. Smooth interface as well, with a lot of features packed into one. Excited to see the app continue to evolve

Royal Flooring
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Growave odpověděl 13. duben 2023

Dear team at Royal Flooring! 💥

Thank you so much for taking the time to leave us a 5-star review we are so happy that you like our app and that your experience with our app is going smoothly. 👍

Enjoy staying with our app Growave.💜

4. říjen 2021

This has been one of the best customer support experiences we've got in a long time. Not just the app is amazing, but the team behind it is also very professional and experienced. Definitely recommend using Growave to boost your customer engagement and retention. It's one-of-a-kind.

Animegami Store (UK)
Spojené království
Doba používání aplikace: Asi 2 roky
Vývojář Growave odpověděl 5. říjen 2021

Greeting of the day team at Animegami Store (UK) 🙋‍♀️!

What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words 😍🙏🏻. Thank you for the trust you have put in Growave. Our ongoing success relies on the loyalty and support of customers like you. We look forward to an enjoyable business experience with you 🥳.

Happy Growaving!