{:basic=>"Recenze", :zero=>"0", :one=>"%{count}", :other=>"%{formatted_reviews}", :few=>"%{formatted_reviews}", :many=>"%{formatted_reviews}"} (2 162)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
25. říjen 2024

So much better and cheaper as other apps!
Thank you, Kani, for your help!

DJYM.be
Belgie
Doba používání aplikace: 2 dny
Vývojář Growave odpověděl 26. říjen 2024

Dear DJYM.be team,

We’re so grateful for your wonderful feedback about our app and the service we provide! Your support and insights are truly invaluable to us. 🥰

Our team has put in a lot of effort to create a user-friendly experience that addresses the key needs of our valued clients, and your thoughts really inspire us. If there are any specific features you particularly enjoy, we’d love to hear about them! Your input helps us continually improve and better serve our community.

Thank you once again for your kind words. We’re thrilled to have you with us, and we can’t wait to bring you even more value in the future! 💕

Warmest regards,
Customer Support Team

10. září 2024

Customer service is really EXCEPTIONAL!! We've been providing web design and development services for more than 15 years and we've used a lot of apps, plugins, themes etc during that time. I spotted a general problem with the rewards sign up feature and rather than being told 'we'll solve this in the next version', the problem was resolved IMMEDIATELY. I have never experienced support quite like it. Highly recommended!!

Sonela
Spojené státy
Doba používání aplikace: 8 dny
Vývojář Growave odpověděl 11. září 2024

Dear team at Sonela,

Thank you so much for your amazing feedback! We're pleased to hear that our customer service exceeded your expectations, especially from someone with so much experience in web design. It means the world to us that we could resolve the issue right away and provide the support you needed.

If there's anything else we can assist with, don't hesitate to reach out, we're always here for you! 🙌

Thank you for the recommendation and for being a part of the Growave family!

Best wishes,
Janat
​Customer Support Manager 💙

20. srpen 2024

We've been using GWave for about a year, maybe less. Their support is amazingly fast and helpful. App has been working great for us, no issues thus for on a Shopify Plus website. Thanks guys for all you do!

ProSoccer
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Growave odpověděl 21. srpen 2024

Hey, ProSoccer team,

Thank you so much for taking the time to share your experience!
We're delighted to know that you're enjoying our app and the support provided by our team.🥳

Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way.
If there's anything more we can do to assist you, please don't hesitate to get in touch!

​Sincerely,
Anna from the Growave Support team.

25. září 2024

Very good tool, many requirements and functions can be realized. In addition, the customer service is excellent

SuSenGo Toys
Hongkong – ZAO Číny
Doba používání aplikace: 19 dny
Vývojář Growave odpověděl 27. září 2024

Dear SuSenGo Toys team,

Thank you for your kind review! We're thrilled to hear that you're satisfied with the app and the range of features it offers. It's also wonderful to know that our customer service made a positive impression.

Should you have any more suggestions or requirements in the future, please don't hesitate to reach out. We're always here to help and appreciate your continued trust and support ❤️!

Best regards,
Ainura
Customer Support Manager

30. srpen 2024

Superb team, great to see good improvements with the apps. We are now on the V2 of growave. We are excited to grow our loyalty program, together with an app partner like Growave. Shout out to Masha, for assisting us very promptly. Kudos team!

Tumbleweed Plants
Singapur
Doba používání aplikace: Asi rokem
Vývojář Growave odpověděl 31. srpen 2024

Dear team at Tumbleweed Plants,

Thank you so much for your kind words and positive feedback! We're delighted to hear that you're pleased with the improvements in our app and our updated V2 version. 🙌

We share your enthusiasm for growing our partnership together and are committed to supporting you every step of the way! Our greatest joy is seeing your business thrive.

Thank you once again for your trust and support! We're dedicated to assisting you and delivering top-notch service at all times. 💕

Best regards,
Saule
Customer Support Manager

24. září 2024

Awesome app and great customer service, Masha was kind and helpful, thanks!

Solimè
Itálie
Doba používání aplikace: 13 dny
Vývojář Growave odpověděl 25. září 2024

Dear Solimè team,

Thank you for the fantastic review! We’re delighted to hear that you’re enjoying our app and that Masha was able to assist you with such care. Your satisfaction means the world to us! ❤️

If you ever need anything else, don’t hesitate to reach out. We’re here for you!

Best regards,
Janat
Customer Support Manager

6. leden 2025

英語でのやり取りになりますが、迅速に対応いただけサポートは万全です。

patchouli
Japonsko
Doba používání aplikace: Asi 3 roky
Vývojář Growave odpověděl 8. leden 2025

Dear Yuko and the team at Patchouli,

Thank you so much for your amazing feedback! 🌟
We truly appreciate you taking the time to share your experience with us.
We’re thrilled to hear that you found our app and the service we provide helpful and that our team was able to assist you effectively.
Your kind words about our app are very invaluable to us. ❤️

If you ever need anything else, please don’t hesitate to reach out. We’re always here to help! 😊

Best regards,
Customer Support Team

16. srpen 2024

Had a rough time with initial installation, however Yzat and the team at Growave were incredibly prompt in resolving each issue individually. In less than 24 hours, the app was functioning at 100%. We're now using it across our 4 stores and the results are great so far! Would definitely recommend for ease of use and implementation.

Osage River Gear
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Growave odpověděl 17. srpen 2024

Dear team at Osage River Gear,

Thank you so much for your fantastic feedback! We are happy that we were able to lighten the installation process and make the time with our app the smoothest one for you. 🙌

Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support. In the meantime, if you have any other questions or need our assistance, we are always here to get your back.

Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨

Best regards,
Yzat
Customer Support Manager

30. srpen 2024

I had problems with installing the code and changing the style. Got a reaction and solution within a couple of hours!

Festivales
Nizozemsko
Doba používání aplikace: 4 měsíci
Vývojář Growave odpověděl 31. srpen 2024

Dear Festivales team,

Thank you so much for your kind feedback! 😊

We’re thrilled to hear that you’re happy with our support, as your satisfaction is very important to us. Please know that we’re always here to assist you.

Thanks again for your trust — we’re committed to delivering the best service possible! 🌟

Best regards,
Vlad
Customer Support Manager

11. září 2024

They responded to my issue so quickly and have been so incredibly helpful!

Body Science
Kanada
Doba používání aplikace: 4 měsíci
Vývojář Growave odpověděl 12. září 2024

Dear team at Body Science,

Thank you so much for your fantastic review! 💕

We're thrilled to hear that our team was able to assist you quickly and effectively. We're always here and happy to help whenever you need us – your success is our top priority! ✨😊

Kind Regards,
Saule
Customer Support Manager