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I used this app for a year, it is a good app but they have many issues and their mobile API integration is horrible and they always update their API without inform us! In addition we could not update our customers points in bulk and has to do that manually! Lastly, last week I created a boost points campaign for Black Friday to multiple points 20X but after the campaign has finished i found out the no one of customers has got 20X! and that make me do that manually for more than 1000 customers!!!
Hi, متجر باندا,
We sincerely apologize for the experience with our app that didn't meet the level of service we strive for. We never meant to cause you any of the inconveniences you had while using our app 😔.
Regarding your concern, we totally understand that. I would like to kindly let you know after deeply investigating your case our developers found out that the "Boost campaign" feature was enabled two times from the period of Nov 23 to Nov 30th and from Nov 30 to Dec 2. Please be informed that these two boost campaigns don't affect each other. Due to the app logic, the multiplier of the Boost campaign multiplies the points on the day of issuance, not the day the customer places the order. However, our development team created a task to implement the logic of multiplying points on the day of checkout. We always strive to listen and take into account all of the customer's feedback✨!
Once again, we are very sorry that your time with us was not as joyful as you expected. We value every merchant and it's important to us that all of our beloved customers are happy with our app 🙏🏻.
superb app and very professional customer service who can solve any problem, you deserve more than five stars!
Oh,wooow! 🤩
We can never thank you enough for your touching feedback team at DESTOCKXE.com. 🙏🏻
Especially your words: "you deserve more than five stars!" lifted us to the seventh heaven. Thank you so much for uplifting our spirits and putting encouragement into our hearts. From our side, we will do our best to maintain this cheerfulness, and fulfill all your requests with special care.
Hello ! I highly recommend this app. Some small installation problems but the customer service is at the top. They set up my display very quickly without spending any money. Thank you very much ! Continue to offer us other great apps. See you soon !
service perfect!
Help me set up button color.
Any reply very fast
Staff are very enthusiastic
Thanks a lot!
great app , great featres and really great support team ! thank you alex and the team !!! try it out . 99% you wont be disappointed
Thank you so much for writing us this lovely review, Environmente team🤩 !
We are happy that so far you’ve had a great experience with Growave💞.
We always do our best to perform the best service for our beloved customers and we are so happy that you enjoyed your experience with us.
Thank you, once again, for your kind words. We look forward to serving you again😊.
This is the best app I have installed. Their service attitude is very good, and they have changed a lot of needs for me. Thank you very much for this app and their help.
Absolutely loving this app especially that it has so many features all in one and for a decent price. I especially love the rewards program and the wishlist is very helpful to re-engage people or let them know when something is about to go out of stock. The customer services is also 10/10 and also 24/7. Would highly recommend to anyone.
Howdy😇!
Our whole team appreciates you for granting us with your cosmically cool review team at Tishapix. We are gratified for the happiness of assisting you❤️.
Also, we would like to express our gratitude for choosing us and putting trust in us. It is such an honor to work for your store. We will go above and beyond to live up to the expectations💎.
Be always informed that we are only one email away💌 if you need our further assistance.
One of the best apps ever experienced on shopify. If you want to increase customer's engagement on your site, pump up conversions, simply use the feature apps you require offered by these super awesome shopify experts. 5 stars for customer service, totally worth it!!!
blinglane.com
Perfect customer support, always fast responses. Tina & Alex have giving us so much support, really appreciate it, many thanks to them!
Dear team at ASH GOLF Taiwan,
Thanks so much for sharing your experience with us❤️! Our team is always trying to make sure customers have a great time using our product, so we are happy to know that’s what happened for you!
Thanks again for the review and for being such a great customer✨.
Superb application with a rich set of features. The support & development work is second to none. Highly recommended. Thanks!