Recenze (2 071)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
6. květen 2021

We absolutely love this app and our customer's do too. So many cool features in one place! We rolled out all 5 apps (Wishlists, Rewards, Referral Scheme, Shop Instagram Feed and Social Log in) in less than 7 days, including all the planning. This wouldn't have been possible without Growaves outstanding customer support. Big shout out to Tattu, who has dealt with my many questions and tweaks with aplomb. I was never waiting more than 48 hours for a reply, which is brilliant. I can't wait to see how this app develops. If you want to up your customer engagement and reap the rewards of it, this is the app for you.

Wildcraft Bakery
Spojené království
Doba používání aplikace: 23 dny
Vývojář Growave odpověděl 7. květen 2021

Look who it is, the one and only Wildcraft Bakery team! ⭐ ✨

Your sweet review made our day. 😍 🥰 Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful.

Let us mention that it is nothing but a pleasure to support an incredible client like you (Tattu sends her love!).

Please keep bringing joy to all the sweet tooths of the world! 🍪 🍩

13. duben 2018

Great app and fantastic support, has given me exactly what i was after plus more. he support has been amazing, they have gone above and beyond for making the changes needed to my site. Thanks Kalys!

Flat Pack Fx
Austrálie
Doba používání aplikace: Asi 2 roky
Datum úprav: 8. červen 2021

Must have All in one APP - Wishlist, Reviews, Rewards, Social Login and much more. Additional Review after few days: 1 - Bug fix resolution time is very high (More than a week)
2 - Vert poor performance of reviews widget. Reviews take more than 6 seconds to load.

ElephantPlate
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář Growave odpověděl 7. květen 2021

Good morning, the team at ElephantPlate!

Let us express our gratitude for your kind words. 💙

We are so happy for the opportunity to work with a client like you. We try to treat every Growave feature with love and thoughtfulness and thank you so much for appreciating it.

We also appreciate how you take care of our health and make our food experience so flavorful and creative. 🥗 🥙

Cheers to you and enjoy your weekend!

22. září 2022

Bcp de fonctionnalités, nous ne les utilisons pas tous. Le gros + : le SAV est très réactif et très arrangeant, ils nous ont bcp aider pour le set up et les correctifs de bugs. merci !

Patricia Blanchet
Francie
Doba používání aplikace: Téměř 2 roky
Vývojář Growave odpověděl 26. září 2022

Dear team at Patricia Blanchet😊,

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. Thank you❤️!

Moreover, I will gladly forward your email to my colleagues from the Success team and they can reach out to you and share some tips to use all of the features of the app and benefit from them✨.

Happy Growaving 💙!

Datum úprav: 6. listopad 2020

I've never experienced better customer service with an app! They're super responsive, speedy, accommodating and friendly. This suite of apps is already pretty easy to set up, use and integrate with existing store incentive programs, but the Growave team has really helped take it to the next level by assisting with customized design across each app. A++!

DOLAN
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Growave odpověděl 9. listopad 2020

Hi DOLAN, thank you so much for leaving us an A++ rating! 🌟

You are right, Growave is pretty easy to set up and integrate with existing store programs. Most of the style and color adjustments can be made from the dashboard. But we are also willing to take the extra step to assist you with your customized designs. ✨

We are glad that you and your company loved our services. Our dedicated staff from support and development departments will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. 😊

Thank you for this lovely review! We look forward to serving you again. 😍

23. březen 2019

I first used this app for reviews and wishlist, but then I took the entire package because they have very good apps very useful ! The team is amazing, always there to help you as fast as they can. I'm very satisfied, and I want to thanks them !

Solstice et Mineraux
Francie
Doba používání aplikace: Asi 2 roky
24. březen 2020

This is the best Shopify app I have ever used, literally, it can meet your needs for the loyalty program, referral, wishlist, discount code manager, IG Store, customer community build-up, and even the recovery mail! !! This has indeed brought us an increase in GMV and registered members. Meanwhile, the most important is that the staff of Grove are very friendly. Any request we mention, even if it is related to their product, they will try their best to help us solve it. 100% will recommend it. This is the Top 10 Shopify app you must have.

BazaarDoDo
Spojené státy
Doba používání aplikace: Téměř 2 roky
31. říjen 2022

Have ran into issues with Growave time and time again over the last 2 odd years of using the app, and their live chat team seem to never be able to give me clear cut answers. The same one liner is always used , "let me forward this to our developers and get back to you when we receive a reply." They've recently updated the app and are now sending "system notification" standardised emails to your customers BUT you are unable to access these emails to customise them to suit your brand. The reason given was "if we change these templates for you, we will have to change it for everyone else". So in essence, you are unable to see what they send to your customers which makes no sense. There are a number of other issues with this app that I won't go into detail here, but overall I would not recommend this app for its lack of customer service and lack of customisable functionalities.

AJ Craft Supplies
Austrálie
Doba používání aplikace: Téměř 2 roky
Vývojář Growave odpověděl 4. listopad 2022

Dear team at AJ Craft Supplies,

I deeply regret the challenges you've faced while using our app. Your feedback is incredibly valuable, and I sincerely apologize for the inconvenience you experienced, particularly with our live chat responses and system notifications. 😌🙏

Taking into account your concerns, I'm pleased to inform you that we've now introduced features that allow users to easily customize emails, ensuring they align seamlessly with the branding and style of your online store. It's essential for us that our clients have full visibility and control over their communication with their customers.

Our support team is continuously learning and evolving. We've invested in their training to ensure that they provide clear, concise, and immediate solutions to any arising issues. We're making every effort daily to ensure that our app offers a seamless and efficient experience for all users.

Thank you for choosing us, and I genuinely hope that our recent improvements align more closely with your expectations. 💞

Warm regards,
​Begaiym, Reputation Manager!

13. leden 2020

The amount this app offers for free is amazing: the wishlist and social login features are well-thought out and tailored to your needs. I like the wishlist best of all because it integrates so well in my store.
The customer support is amazing as well, really on of the highlights of this app. Other apps should take an example of this support team!

Dima's Thee
Nizozemsko
Doba používání aplikace: Téměř 2 roky
2. září 2020

Great app & customer service! Growave has helped me build trust with my customers by allowing me to display detailed reviews, allow customers to use their social accounts to log in, and allows them to save items to a wishlist. whenever I have an issue setting something up they always assist me in a timely manner. Thank you!

Sofit Bridal
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář Growave odpověděl 6. září 2020

Sofit Bridal👰, thank you so much for a review!
We love seeing our best performing apps on your site.

As you’ve noticed Reviews allow you to engage with customers and build trust. Wishlist and Social Login make shopping easy and fun 😃

Glad you’re enjoying Growave!