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Outstanding customer service! I received excellent help followed by great advice and suggestions. They were able to integrate additional features throughout the process. A shout out to Anton for his amazing help! Thank you!
This app is awesome and the customer support has been unbelievable and always very fast. Thanks Kalys.
Customer Service is like no other. They really are very helpful and quick to respond. I couldn't get the app to integrate properly with my premium theme but Eldar was very helpful and got it done right away. Can't wait for my customers to begin using the features.
UPDATE: Customer support reached out to me and was very kind, prompt, and did everything to make it right. They noted that the prices I was seeing were due to a technical error which has since been fixed. I have had a great experience with customer service and am now using this app in my own shop. When viewing the app on Shopify, it shows a $9/month option; however, when you go to actually try the app its cheapest option is over $35/month. That is a huge discrepancy. Please update. Your options are not as advertised, which is disappointing.
Hi team at ElizabethJournals,
We really want to thank you for leaving your feedback!✨ We appreciate your time and for giving us the second chance. Our team works every day to meet our clients' expectations and the customers' feedback is always our number one target to grow and improve. ❤ We hope that our partnership will be fruitful, and our customer service and developer teams will be happy to help you anytime you need us! 😊
Have a wonderful weekend! 😍
UPDATE FOR BELOW PROBLEM: I am impressed of reaction after my 2 stars review by Growave team. They were so responsive and positive to overcome my problem. Well deserved 5 stars from me to Growave. Hope they can keep this reaction and approach to all customer requests not only for reviews. Thanks Growave. >>>>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>I wanted to use this app together with Appstle subscription because they look partner apps as seen in integration list.To be able to connect Appstle Subscription and Growave, I had needed to access to API of Growave. However, they ask for Enterprise plan fee which is 299$ to access API. It is unbelievable. Dear Growave, Please find a cheaper way for your customers to integrate with your partner apps. I am not eager for your API, I just need integration with your partner app. 299$ is not normal, is it ?
Hey team at Morokoli 🥰,
Many thanks for your kind cooperation. It is a great joy for the whole team that you are satisfied with our products and highly appreciated our customer service!
We send you warm wishes of joy and happiness in return ❤!
Thanks again and looking forward to fruitful cooperation!
This App is amazing. It does sooo many things and really helped my website gained user reviews, feedback and made it look way more professional and savy. In addition the customer service and staff are exceptional. They are friendly, extremely prompt and very quick to action. I can truly recommend this app as the people behind seem very dedicated and passionate about it and are a pleasure to work with,
A great, easy to use App that combines several key functions into one, and looks great on my store. And something that delightfully surprised me, was after I migrated to a new theme, Tina contacted me and offered to set up the components I used on the new storefront! For free no less! Tina's work was flawless, exactly how I wanted it, and super fast! Thank you Tina! and thank you Growave for a great product!
Dear team at Mecha.Net Studios✨,
Thank you so much for your 5-star review❤️. We really appreciate you taking the time out to share your experience with us — and we agree, that Tina is truly a gem to have on our team! We count ourselves lucky for customers like you🤗.
Thanks again and have an amazing day🙌🏻!
I appreciate the Growave team's response as we have worked through problems to reach solutions and get everything operating as we need. When everything is in proper working order, it does exactly what we need for our complex system. I am grateful to the Growave team for being available and helpful, and for bringing so many features that my customers and I use constantly. We will continue to utilize this service as the backbone of our business.
Hi, the amazing team at Harbor and Sprout!
Please let us express our gratitude for your wonderful review! It's our pleasure to assist a thoughtful client like you, and the fact that you appreciate our support means the world to us, truly! From our side, we will try our best to keep contributing to your business's growth 🥰
Have the best weekend!
Awesome support, I love how simple the app is to use for my rewards program and social login. Support is always there if needed.
Hi team at Diamonds & Gloss Australia,
Thank you for taking the time to share your experience 🥰!
A huge pleasure for the whole team that we were able to meet your expectations.
You can always count on our experience and professionalism ✨.
Contact us with your questions or queries and we will be glad to help you!
Happy Growaving 🙌!
Just installed this app a few days ago and it seems like it will add to conversions! There's a free plan and it allows for reviews, wishlists etc
Customer service has also been great. Tattu has been really efficient!