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The plugin is really useful and works well :)
I wanted to change something and send them an email.
I got a reply almost instantly with my issue being fixed by their team.
We love this app, it gave us everything we were looking for in one! And the customer service is amazingly special, a special thanks to Tattu :)
I have really enjoyed the features of this app - as it seems to be a one stop shop and many apps in one! We use the wishlist function, social sharing, shoppable instagram and reviews (but there are other functions too which we don't yet use!) and we are really happy with how it all works on our store www.screampretty.com
Customer service has been AMAZING - they worked around us as their app was conflicting with a wholesale pricing app (and pulling in wholesale prices to our sharing profiles and wishlist) and fixed the issue for us.
We were so impressed with their service, and functionality that when Shopify asked us to be in their blog - we recommended them wholeheartedly. Thanks Kalys!!!
We use this app mainly for the reviews. It helps customers decide to buy each product, and it helps our SEO. The best part about this app though is their quick-responding, competent, helpful customer service! Thank you SocialShopWave! We've seen an increase in checkout since implementing your app.
This app by Growave is amazing. Has so many features that you can do away with many other apps. Usually, an app that does many different things, does one thing well and the other functions are afterthoughts, but this isn't the case here. It's amazing and does each of the many functions extremely well.
The app is super powerful and works as expected. Support has been just as amazing and very responsive. I highly recommend this app!!!
A HUGE Thank you to the Growave team!!!
Such amazing support! Friendly and excellent service! I needed help to install my Wishlist function and they handled it without any complications! Thank you!!
Update: they eventually come back to me with the refund.
Update: they tried to show that they care and get back to me quickly at the beginning and promise a refund and simply disappear after we try to confirm the refund details. We uninstall the app multiple time and somehow it keeps installing itself and we are still being charged!!!
The reason that we decide to use a different app is that their app breaks our customer experience always every time when there is an update since we did customization to it to align our website style.
Review last time:
We have uninstalled and stopped using it for a long time and just noticed that they are still billing us each month.
Reached out for a refund and will update the results here.
Dear team at Sofary Lighting,
We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service, we would like the opportunity to resolve this issue immediately😔.
Please kindly be informed that we have emailed you several times to your Support email address since we are eager to assist you with your query. We would like to make things right so we can get this sorted.🤗
If you will be able to get back to us at your earliest convenience we will really appreciate it🙌🏻.
The team is really reactive to all my questions !
Alex, the Growave's customer specialist is really efficient and helpul !!! My requests were passed on very quickly to the developers, who were also very talented. Highly recommend it !
Hi KOOKAÏ team,
Thank you so much, what a wonderful review! It's a real pleasure to our ears that you are happy with our teams!
This made our day, and we are so grateful for merchants like you! We are always here and happy to help in any way we can. Thank you for the positive feedback 🥰!
Happy Growaving!
Awesome functions and awesome, competent and fast support team. I am very happy with the plugin especially at that pricepoint.
Dear Second Future team,
I found that you left a review for us! I am so glad to hear that you love our service! Thank you for taking the time to leave a 5-star review, your feedback is greatly appreciated:)
You made our day!
Please feel free to contact us with any questions or inquiries, we are always happy to assist💖.
Eldar is probably the fastest and best developer we have seen to date on the shopify apps platform.
1. Fast to reply, usually within hours
2. He is super helpful
3. Honest and great value
SocialShop wave we installed in our several shopify stores and have no regrets. Pricing is reasonable, and it would pay for itself. Our Customers love the feature and social shopping