Recenze (152)

Celkové hodnocení
4,5
Počty podle úrovně hodnocení
  • 91 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 5 % hodnocení s 1 hvězdami
Datum úprav: 29. prosinec 2023

Update 12/29/23:
We just realized that the Data Layer is not at all compatible with Archetype themes (out of stock) and requires a lot of work to make it compatible.
For example, all of those events were not tracked for the past 12 months since we didn't realise it and Elevar did not notify us:

- View Item
- Click Item
- View Cart

For the price of $150, I would expect to be notified if 1/4 of e-commerce's most important metrics are not being tracked!

I's a great app that, although not being cheap, offers great support, a big library of pre-made tags and the ability to monitor any errors. Given the fact that so many things (Facebook, Google Ads, etc.) rely on correct event tracking, I would say it's worth investing in a good data layer.

Senkels
Rakousko
Doba používání aplikace: Téměř 2 roky
18. leden 2023

Bad APP, Bad service, Bad support! They are all death if you want to get some support, but they alive if they want to ask you pay for money.

HULKMAN Direct
Čína
Doba používání aplikace: Více než rokem
Vývojář Elevar odpověděl 23. leden 2023

Hi Jason -- this is Brad -- I wanted to take a minute to apologize here. We previously had a process in place to cancel accounts that had more than 3 monthly invoices unpaid and have been unresponsive to any of our outreach requests.

Based on our private communications between us, we've already adjusted this process internally to prevent from happening again in the future.

We should have handled this better and have refunded/credited you with 6 months for the trouble. Thank you for giving us an opportunity to improve.

Brad

2. únor 2023

Mario (and the whole support team) is a rockstar always helpful and would go the extra mile for you. It isn't the simplest thing to set up but we did alright and it works like a charm.

The Polish Heritage Mint
Spojené státy
Doba používání aplikace: 20 dny
2. leden 2019

Incredible customer service! Brad double checked my work to make sure I did everything correctly! Highly recommend

Simplicitie USA
Spojené státy
Doba používání aplikace: 20 dny
9. září 2019

Alex and GTM Suite offer a great support, the APP really works and help you handle in an easy and detail way Google Tag Manager. Thank you Alex!!!

wholesalemakeup.com
Spojené státy
Doba používání aplikace: 20 dny
23. prosinec 2021

Ultimately I think if you are going to do it then go all the way and get Server-side tagging. It also appears that Shopify Plus would provide maximum value. I'm currently on client side tagging and non-Plus Shopify. The app did save me tons of hours of testing and coding to pull in data. The customer support rep Mario has been very helpful in fixing any implementation issues I had. I think there could be a better onboarding process for non-Plus non-server side implementation.

Know Yourself
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Elevar odpověděl 11. leden 2022

Thank you so much for the kind feedback! We agree that we can improve the non-Plus, non-server-side tracking onboarding and will do so. Thank you again for taking the time to share this review.

Datum úprav: 13. červen 2019

This is the only app I found making my Google Dynamic Remarketing Ads work. I had tried many apps before but all of them included tags that did not work properly. With the little help of Brad, due to my limited technical knowledge, I have my Ads up and running again.

Anthos Crafts
Řecko
Doba používání aplikace: 14 dny
2. březen 2020

We've setup our Google Tag Manager super quick and affordable with this app. I decided to write a review because I'm amazed by the level of support they are offering. Thanks Katie and Mark for the great onboarding!

MR MARVIS
Nizozemsko
Doba používání aplikace: 14 dny
3. červenec 2019

Excellent app. Easy to use. You need to have a little technical know how, but the Elevar Team is ready to assist where they can to make it easy. My GTM Data Layer is working and I'm happy. Google Retargeting Here we come. Danielle

The Cape Grocer
Spojené státy
Doba používání aplikace: 14 dny
2. září 2020

We have not had a good experience with using Elevar's platform. Their dashboard app looks beautiful at first, but after using it for a while it appears to not be intuitive.

The funnels feature setup is difficult to understand as it doesn't provide enough tooltips to understand what things like "matches regex" is and we discovered the funnels data was completely unreliable as the founder said the "Google Analytics API was having issues," yet we haven't received any updates on it being fixed, so the promised funnels feature is just inoperable.

They don't proactively seek out user feedback such surveys or anything to improve the customer experience. They have only been available through minimal email support and we've tried so hard to work with them on getting started for months now to the point where we've basically just given up and have experienced extreme buyer's remorse as a result.

This app seems to be meant for very experienced data analysts and not meant for the average small business owner who desires an intuitive platform for setting up funnels---so buyer beware!

Wildlife Tree
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Elevar odpověděl 2. září 2020

Hi Josh - this is Brad (Founder). I appreciate your candid feedback on our custom funnel builder feature and general UI which you've shared with us before (and we very much appreciate). We have already taken some action to try to improve based on your tips.

I agree with your last statement in the review. If a small business owner is looking for a solution to just build custom funnels on the fly - we are not the best tool for the job.

However this GTM App on app store is purely focused on getting Google Tag Manager installed properly with the dataLayer and 20+ pre-built marketing tags that can be implemented within GTM. This along with the ability to add custom event tracking is what we truly specialize in.

Regarding my quote around GA having API issues for the funnel builder: we are indeed 100% reliant on the data returned from the GA API to help build these. Unfortunately there are known sampling issues that we don't have any control over no matter how much we ask for fixes.

I've gone ahead and refunded your full purchase for the trouble. Thank you again for taking the time to provide candid feedback - it helps us improve our product and service.

Brad (brad@getelevar.com)