Recenze (134)

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 90 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
Datum úprav: 29. prosinec 2023

Update 12/29/23:
We just realized that the Data Layer is not at all compatible with Archetype themes (out of stock) and requires a lot of work to make it compatible.
For example, all of those events were not tracked for the past 12 months since we didn't realise it and Elevar did not notify us:

- View Item
- Click Item
- View Cart

For the price of $150, I would expect to be notified if 1/4 of e-commerce's most important metrics are not being tracked!

I's a great app that, although not being cheap, offers great support, a big library of pre-made tags and the ability to monitor any errors. Given the fact that so many things (Facebook, Google Ads, etc.) rely on correct event tracking, I would say it's worth investing in a good data layer.

Senkels
Rakousko
Doba používání aplikace: Téměř 2 roky
Datum úprav: 4. říjen 2019

Edit: temp 3 stars as we try to work out the issue with the Elevar team. Will update on a resolution. It's been a painful process thus far, but I appreciate that the folks from Elevar are working to make it right.

Aria Lattner
Spojené státy
Doba používání aplikace: 8 dny
Vývojář Elevar odpověděl 1. říjen 2019

Hi Chris - I sincerely apologize for the issue you are experiencing - I understand how frustrating inaccurate data tracking can be. I took a look at your support ticket and noticed that we responded in ~ 8 hours to your initial questions regarding product ID mismatch which you mentioned was resolved. Then yesterday you noted that the dataLayer was empty and the code was uninstalling itself every 15 minutes - lets try to fix this! Typically the only way this is going to happen is if there is an automated deployment in place that is overwriting our dataLayer snippets. The way our app works on install is creating 3 snippets and then calling those in your theme.liquid and checkout.liquid { include elevar-head }. From there everything is self-hosted in your theme and our app does not do anything else.

I'm happy to assist in looking at this issue further with you to ensure your remarketing data is being sent to AdWords properly.

I responded to your ticket last night but feel free to email me directly at brad@getelevar.com as well.

Thank you and again I apologize for the issue you are experiencing.

Brad

4. červenec 2024

It dont sent the checkout.liquid data layer thats the only reason that I tried it

Aussie Bay
Austrálie
Doba používání aplikace: Asi hodinou
Vývojář Elevar odpověděl 6. červenec 2024

This is Brad, the Founder. Shopify deprecated this feature and checkout.liquid will no longer work starting August 13th, 2024. You can see the announcement here -- https://changelog.shopify.com/posts/the-checkout-liquid-theme-file-is-being-deprecated

However we do support checkout tracking using a combination of Custom Events, Web Pixel API, and server-side events. Let me know if you'd like our help getting this set up for you -- brad@getelevar.com or help@getelevar.com. Thank you for giving us a try!

13. prosinec 2023

Schade, sobald ich den kostenlosen Plan abonnieren möchte, taucht nur eine Fehlermeldung auf. Ich komme also nicht weiter und muss es leider deinstallieren.

The V
Švýcarsko
Doba používání aplikace: 16 minutami
5. prosinec 2023

I've had a fantastic experience with Elevar's Server Side tracking. The support team, especially Mario and Robin, have been outstanding. They've not only provided exceptional assistance with my site's tracking and script loading but have also gone above and beyond in their service. Their approach is not just to solve problems, but also to educate, empowering me to make my own adjustments if necessary. I'm thoroughly impressed and satisfied with the level of service and support they've offered and would definitely recommend to anyone looking to upgrade their tracking to best in class.

Empire Skate AU
Austrálie
Doba používání aplikace: Asi 2 roky
28. říjen 2023

NOIR ET BLANC
Maroko
Doba používání aplikace: 3 minutami
18. říjen 2023

Couldn't agree more with the great reviews. Seamless experience, from the installation service to using the platform. We're now confident that we pass clean data to our channels. Thanks!

North Carry
Německo
Doba používání aplikace: 18 dny
6. srpen 2023

Elevar is a game-changer for D2C brands on Shopify. As an e-commerce owner, accurate conversion tracking is paramount, and Elevar consistently delivers with an impressive 99% accuracy. The platform's seamless integration with major marketing channels ensures every conversion is tracked and attributed correctly. Their server-side tracking feature, which guarantees near-perfect data accuracy, is a testament to their commitment to excellence in today's digital landscape. I'd like to extend a special thanks to Vishal, the Head of Implementation & Services, for his outstanding support and expertise throughout our journey with Elevar. His dedication and professionalism have been instrumental in optimizing our tracking setup.

Prime HODL
Spojené státy
Doba používání aplikace: 6 měsíci
4. srpen 2023

This is a pretty good app and I am trying this with Triple whale as well and very happy with how it's performing for my ads attribution.

Unlocked Studio
Indie
Doba používání aplikace: 2 dny
25. květen 2023

Elevar is better than it's ever been. We've used them since 2020, and they are constantly getting better. The data layer they work with provides the best data that you get out of your store.

Best Bottom Diapers
Spojené státy
Doba používání aplikace: 9 dny
7. září 2022

Good app, very helpful for Facebook Ad Tracking, and they have a great support team. Mario is excellent.

Achievement Journals
Kanada
Doba používání aplikace: 5 měsíci
Datum úprav: 18. červenec 2022

Edit: Support reached out to assist me with my issue, and the full version of the app is working well with server-side conversion API, attribution feed, real-time activity & channel accuracy. Very thankful for the assistance and communication with Brad.

FavourDecor
Norsko
Doba používání aplikace: 10 dny
Vývojář Elevar odpověděl 13. červenec 2022

Hi Lars -- thank you for the feedback.

You are correct that when your DNS is hosted by Shopify (vs GoDaddy, etc) that Shopify does not allow you to add A or AAAA records that Google Cloud requires when provisioning your own Google Tag Manager server container. Unfortunately we can't "fix" this within Shopify DNS.

Our Elevar Server (Fully Managed) solution is indeed the plan that supports all server-side destinations without the need to configure Google Cloud <> Shopify DNS.

I wish we could get around this issue to support your use case and trust that we work hard to find alternatives with low costs.

Here to help --

Brad

9. červen 2022

I downloaded the App 2 years ago and recently got into understanding GTM, GA4, and other tracking tools. They have been great in helping me review the setup and showing me some tricks. Special thanks to ​Mario Mendoza from the support team.

Odun Arts
Mexiko
Doba používání aplikace: Téměř 3 roky
Datum úprav: 22. listopad 2021

SOOOO worth the cost and I feel safe having this app because of the blunder we somehow got into without it. Brad and Mario both stepped in to help and I am SO grateful. Also for reference, I am a google tag manager idiot but they fixed it and helped a lot. It's the ideal/best way to track so happy to have it and to stay with them. Thanks guys!

It's Juliet
Spojené státy
Doba používání aplikace: 24 hodinami
2. únor 2021

The dashboard is user friendly & extensive. Theiream did a phenomenal job implementing the software.

Clad & Cloth
Spojené státy
Doba používání aplikace: Asi 2 měsíci
6. leden 2021

I had a few hiccups with the setup, but the Elevar support team was just magnificent!... Specially Mario Mendoza. This is a great and stable app with a great team behind it. Highly recommend.

Cap Shield
Kanada
Doba používání aplikace: 28 dny
Datum úprav: 9. prosinec 2020

This is an updated review. I had some trouble setting up this app and was really frustrated with all the errors received on my Google Ads account. Have been going back and forth with email support and then finally Brad came to the rescue, fixed all the issues, and answered all my questions. Now I am glad that I installed this app. Brad and Mario were very professional in dealing with my queries. Thank You Elevar!

Daiz
Austrálie
Doba používání aplikace: 6 dny
Vývojář Elevar odpověděl 9. prosinec 2020

Hi Ishan,

Brad here. Thank you for the feedback and I'm sorry it's taken a bit of back and forth to get you squared away with Google Ads!

I hope we were able to address the main pain points you were having:

1) product ID mismatch (which we found due to lower/upper case difference with merchant center)

2) Comparing conversion value/attribution models between Google Ads and other platforms (like GA)

3) Why we don't set product price as the conversion value for add to carts by default

If there's anything else we can help with please let us know. Thanks for allowing us to get you on track with Google Ads!

3. prosinec 2020

Great Extension, amazing support!
I use this extension for many of our Shopify and it works perfectly!
The only time I had a problem was during the rollout of a new feature; which was quickly sorted out in less than 1 hour writing the support team!
More companies should follow their example!

Dr. August Wolff Partner-Shop für Apotheken
Německo
Doba používání aplikace: Asi 20 hodinami
1. prosinec 2020

So far the app is working perfectly. I´ve worked with them before and I´m really happy with how it works and particularly with the customer service.
They reply very quickly and provide always a solution.
100% recommended

Tufrutofresco
Španělsko
Doba používání aplikace: 4 měsíci
Datum úprav: 21. srpen 2020

Hey, sometimes it just feels magic. I decided to go for the Google Tag Manager Suit and I have limited skills about the installation. Mario and his team walked by my side the whole way to publish. When you are a bit of a newbie in something it feels really great and safe to have this amazing support. No question is too stupid! Thanks for the amazing support and a great app.

Vincent Moretti
Spojené státy
Doba používání aplikace: 4 dny
6. srpen 2020

Had a few issues setting it up - mainly their snippets not working within my theme. However, their support (Mario) was really quick to jump on it and sort it out. Was very impressed by it. Anyone looking for a better way to manage GTM in Shopify should definitely take a look at Elevar.

Aurora
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Elevar odpověděl 7. srpen 2020

Thank you so much for the kind review :). We're here to help whenever you need us!

27. červen 2020

Great company and very nice app. We don't know much about Google Tags or how to use them and although we are doing our best to learn, while we do that, the developers are installing the app appropriately, for us. Hope we know how to use it some day.

UnEarthed® Luxury Candles, by Candleberry
Spojené státy
Doba používání aplikace: Asi rokem
27. květen 2020

100% recommened. really helpful support. Mario help me setup from A to Z.
Will buy again on my 2nd and 3rd store.

TrendyGears
Vietnam
Doba používání aplikace: 5 měsíci
Vývojář Elevar odpověděl 28. květen 2020

Whoa! Thank you so much for the gracious review and your business, we appreciate it :) . Mario does rock!

27. květen 2020

It's definitely a must have. You can't run a business with a poor data quality this app allow you build stong hypothesis based on verified data.

Mention AAA for Mario : great support ! I really appreciated.

fyneproject
Francie
Doba používání aplikace: 13 dny
Vývojář Elevar odpověděl 28. květen 2020

Thank you so much for the review - we 100% agree on data quality :). Thanks again and let us know if we can help in any other way.

23. duben 2020

Dans la multitude d applications d utiles à moins utiles, il est difficile de s y retrouver. Cette application est obligatoire, car non seulement il vous fait gagner du temps et de l argent en marketing. Cette application a été conçu pour nous faciliter la vie et est terriblement efficace. Ce n est en aucun cas une des applications superflues qui foisonnent. Le gain en temps et en argent est réel. J ai trop perdu de temps et argents en applications inutiles car j étais peu ou mal renseigné

Boodiscount
Francie
Doba používání aplikace: Asi 18 hodinami
20. březen 2020

Installed the App two days ago. Important to me was that some elements of the installation are checked by the Elevar team. They reacted fast (within hours) and checked the setup.

The Official Jowissa Watch Shop
Švýcarsko
Doba používání aplikace: 24 hodinami
Vývojář Elevar odpověděl 19. duben 2020

Thank you so much for your review - very much appreciated :)! Let us know if we can help with anything else.

Sincerely,

Elevar Team

5. březen 2020

This app is a real game changer unbelievable what the guys did. Everyone who´d think of using the Google Tag Manager needs this App. Furthermore, the support is outstanding, by far the best support I´ve ever received from any Shopify App I use. Thanks for the efforts!

heikii®
Německo
Doba používání aplikace: 9 měsíci
Vývojář Elevar odpověděl 19. duben 2020

Wow! What an amazing review - thank you so much! Let us know if we can help with anything else - thank you again.

Sincerely,

Elevar Team

9. říjen 2019

Very robust tracking solution! All the custom events and datalayer data needed for an ecoomerce can be found here! It's super duper convenient and scalable to track GA, Facebook, Google, Criteo, Emarsys and other marketing channels using Elevar solution. All you need is to write some scripts for some hack here and there to leverage on. Thanks to Brad, He has been a great help.
- Momo Althea

Althea Indonesia
Malajsie
Doba používání aplikace: Téměř 2 roky
8. srpen 2019

Amazing App and more amazing customer service! this App resolve all remarketing tag problems within google ads and made my life so easier! any problem that I had brad - the founder replayed immediately with a solution! thank you so much, guys!

SkullArmy
Izrael
Doba používání aplikace: 2 měsíci
30. červenec 2019

Great app, excellent customer service ! Brad is very helpful, always giving great explanations and solutions ! You won't regret !

Lozeau
Kanada
Doba používání aplikace: Asi měsícem
17. duben 2019

Brilliant App.
Having worked previously with GTM, it's been a rough ride implementing and configuring on websites, but with this plugin combined with the support provided by the Elevar team - This was a joy ride!
The extra data we now collect gives us a solid foundation for strategic planning going forward.

Ishka
Austrálie
Doba používání aplikace: 7 měsíci
Datum úprav: 8. duben 2019

Edit:
Brad was very helpful and assisted me with fixing one issue with my website. He made the necessary changes and explained me all of them in details. The time will tell if everything is ok, but if not, at least I know that behind this app there is a great support ready to help.

InnovatoDesign
Kolumbie
Doba používání aplikace: 18 dny
Vývojář Elevar odpověděl 5. duben 2019

Hi - this is Brad (founder) from Elevar and I am sorry. My response to your questions/issues was unsatisfactory which I will make right so we get to the bottom of your issue/questions.

Regarding response time - your last email into our support was during the time period where our service system - Hubspot - had a major system outage which caused days worth of delays in our tickets and updates - https://blog.hubspot.com/customers/a-note-on-the-march-28-outage

While I don't like making public excuses - this is why we did not respond in typical fashion within 24 hours. I honestly did not see it.

The product ID undefined question is one that varies store to store (and many times is a false positive reporting in AdWords) but will happily assist on a screenshare to troubleshoot. My direct email is brad@getelevar.com.

Thanks and I hope you give us a chance to make this right.

5. duben 2019

Before purchasing, I was a little sceptical about investing in the app because of the price but because I rotate through products frequently in my store and to easily access and edit Shopify's backend you need an enterprise subscription, I decided this would be a good long term investment and security against errors on my behalf if it worked properly.

After purchasing I ran into a problem where I installed the code incorrectly and therefore emailed Brad & Ann and they were very quick to get back to me. They sent me an article containing common solutions to my problem and after trying them, they didn't work. Brad then took the time and effort to request access to my store and actually went into my backend and fixed the problem himself.

The app imports everything you could possibly need to solve data layer, enhanced eccomerce, Facebook retargeting, and Google retargeting problems into your Google tag manager account and has custom firing optimization to ensure you are getting the most data out of your traffic.

I am thoroughly impressed with the app and even more so with the customer service. I highly recommend this app to anyone looking to stick with their Shopify store long term or anyone who is prone to making mistakes while coding on their backend. This app saved me countless hours of work. The time I saved was worth more than the $99 alone and because its a one time fee, the app will continue to provide value far into the future.

I would honestly give them a 10/5 if I could.

Thanks for all the help guys!

Kevin Faragher
https://ambitiousathleticgoods.com/

Ambitious Athletic Goods
Spojené státy
Doba používání aplikace: 19 dny
Datum úprav: 26. březen 2019

You rarely encounter a company that helps before going in to commercial details. Brad and his people have a company that does! I had a huge problem for over a year getting my conversions to show in UA as session data got lost between Facebook browser and a psp opening a banking app on mobile devices where Shopify and my PSP could NOT help me. Brad fixed it for us!! Before even asking me if I wanted to be a paying customer. The result: I have send him an e-mail if I could please become one of his customers! I want these guy's on my side to further scale my business!

Ylonn.nl
Nizozemsko
Doba používání aplikace: 14 dny
Datum úprav: 30. listopad 2018

This App saved me a lot of work and time. It would take me much longer to implement everything by myself. Brad is super responsive and helped me to setup and test everything properly. I highly recommend this App.

Michael Angels
Rakousko
Doba používání aplikace: 2 dny
12. říjen 2018

Not only does this app work great, but Brad went above and beyond to assist me with getting set up properly. He even asssited with making sure all my tracking was set up properly thru adwords, analytics, and our merchant account. Best service ever for an app.

Highly recommend this one.

American Made Supply Co
Spojené státy
Doba používání aplikace: Asi hodinou