Guide Shipping Protection

I recommend this app because it with any issues that may arise when you are shipping products. I recommend it for all businesses.

Guide has been very easy to set up and use, and offers our customers a solid way to insure their orders and feel comfortable with the safety of their product

I love this app. I’m using it with my hair company & I honestly feel that it’s protecting me & my customers for the better. I highly recommend using it it’s free and very simple to install

I recently purchased something that had shipping protection and honestly, it’s the best move an e-commerce business can make. Guide is the best company to go with. Everything is automatically uploaded for you and even if you have questions, you don’t have to wait 2-3 business days to get a response, they are right on the money! Very awesome app

Really helpful option for my customers to protect their orders! The only thing that could improve is the multiple product tags.

Guide was super easy to install! Essentially click and go. My customers are more confident purchasing knowing that shipping protection is available. Customer service is accessible and the process is seamless. I recommend over competitor apps I have attempted to use simply because it’s so user friendly. Thank-you!

Poor customer service. Constantly charging my customers double or triple. Cannot get the refunds. DO NOT RECOMMEND.

This app is very useful and helpful if you have any problems setting it up they have great customer service that can help you with that

The app is working well so far for our store. It has given buyers more confidence when making the purchase. Only issue is that dashboard is not yet fully functional and we are unable to see what claims have been filed and how they are resolved

The customer service responses have been terribly slow. We agreed to a revenue split, and then Guide never paid us. When we try to ask where our money is we are ignored.