Guide Shipping Insurance

Add Revenue w/ Guide Shipping Insurance & Instant Resolves

Zdarma
Add revenue w/ Guide Shipping Protection & Instant Resolutions

Sekce hodnot klíčů

Fuel Growth & Drive Sales

Guide Shipping Protection - Lost/Damaged/Stolen packages become added revenue through our replacement purchase program.

Seamless Integration

Guide guarantees no added friction at checkout. Our widget is designed to ensure fast page loads while fitting perfectly in your cart.

Guide Simplified Support

Order Issue? Customers who added Guide shipping protection simply file a claim, and our team will issue resolutions in 24 hrs. or less!

Guide Shipping Insurance

Guide Shipping Insurance

About Guide | Shipping Insurance with Instant Resolutions

The purpose of 'Guide Shipping Protection' is to alleviate the strain from Lost/Damaged/Stolen packages, and replace it with added revenue.

Why Use Guide

Give your customers the chance to protect their packages at checkout in one simple click. With Guide Shipping Protection you will do more than just avoid the headaches associated with replacing packages. If an item is lost, damaged, or stolen we'll replace it with a repurchase. This way instead of dealing with frustrated customers, Merchants are able to focus more on new sales, and the added revenue from Guide's replacement orders. We handle the order issues process from start to finish and provide you with key insights along the way.

The Process for Merchants

You've clicked the button saying "Add App". Great! Now someone from our team will be in contact in a matter of hours to get our widget installed on your store. We want this to be as easy as possible for you, so you can either: Have our professionals install the code (Free of charge) or Have someone else with minimal coding experience place the code on your site. That's it! You're done.

The Process for Consumers

At checkout customers will see the option to add shipping protection to their order, for a small percentage of cart value. When checkout is complete the necessary order info is pulled into our system enabling customers to submit a claim. If an issue occurs during shipping, the first thing customers will do is visit your stores support page. For this reason we ask that you place or allow us to place a few snippets about Guide in your support page along with a link to our website. When customers experience order issues, they simply follow the link to our site and file a claim by submitting their email and order number. Our support team is standing by ready to work with them, committed to getting a resolution by way of a replacement order in 24hrs or less. In the meantime, you and your team can stay focused on filling orders!

Ready to get started?

Simply click the button labeled “Add App”. Log into Shopify if necessary, and then you’ll be prompted to give us permission. This permission allows us to place the widget on your storefront and collect info from protected orders, only to be used in our claims process.

Datum uvedení

Guide Shipping Insurance

Guide Shipping Insurance

About Guide | Shipping Insurance with Instant Resolutions

The purpose of 'Guide Shipping Protection' is to alleviate the strain from Lost/Damaged/Stolen packages, and replace it with added revenue.

Why Use Guide

Give your customers the chance to protect their packages at checkout in one simple click. With Guide Shipping Protection you will do more than just avoid the headaches associated with replacing packages. If an item is lost, damaged, or stolen we'll replace it with a repurchase. This way instead of dealing with frustrated customers, Merchants are able to focus more on new sales, and the added revenue from Guide's replacement orders. We handle the order issues process from start to finish and provide you with key insights along the way.

The Process for Merchants

You've clicked the button saying "Add App". Great! Now someone from our team will be in contact in a matter of hours to get our widget installed on your store. We want this to be as easy as possible for you, so you can either: Have our professionals install the code (Free of charge) or Have someone else with minimal coding experience place the code on your site. That's it! You're done.

The Process for Consumers

At checkout customers will see the option to add shipping protection to their order, for a small percentage of cart value. When checkout is complete the necessary order info is pulled into our system enabling customers to submit a claim. If an issue occurs during shipping, the first thing customers will do is visit your stores support page. For this reason we ask that you place or allow us to place a few snippets about Guide in your support page along with a link to our website. When customers experience order issues, they simply follow the link to our site and file a claim by submitting their email and order number. Our support team is standing by ready to work with them, committed to getting a resolution by way of a replacement order in 24hrs or less. In the meantime, you and your team can stay focused on filling orders!

Ready to get started?

Simply click the button labeled “Add App”. Log into Shopify if necessary, and then you’ll be prompted to give us permission. This permission allows us to place the widget on your storefront and collect info from protected orders, only to be used in our claims process.

Datum uvedení

Recenze

4.5 z 5 hvězd

Celkové hodnocení odráží aktuální stav aplikace. Zahrnuje všechny recenze aplikací, ale upřednostňuje ty nejnovější.

  • 5 z 5 hvězd
    79 % hodnocení má hodnotu 5 hvězdy
  • 4 z 5 hvězd
    9 % hodnocení má hodnotu 4 hvězdy
  • 3 z 5 hvězd
    3 % hodnocení má hodnotu 3 hvězdy
  • 2 z 5 hvězd
    1 % hodnocení má hodnotu 2 hvězdy
  • 1 z 5 hvězd
    8 % hodnocení má hodnotu 1 hvězdy

CrushOutlet

Lokalita Spojené státy

No complaints so far, Guide is very responsive to our questions and concerns and have taken care of our customers issues quickly and efficiently.

Time Machine Plus

Lokalita Spojené státy

Guide does not provide any protection to my customers. My customers can not reach Guide after filing a claim and are not protected. Please do not use this app. I will happily remove once I get any response from the company.

Kaldora™

Lokalita Spojené státy

Customers have loved using the service, whenever there’s a shipping related issue it’s a relief for us to direct them to Guide and know they’ll be taken care of. Definitely recommend.

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Protect your customers from lost, stolen, or damaged orders

4.5 z 5 hvězd(2recenzes)
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