Guide Shipping Protection
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Eliminate the risk of lost, damaged, or stolen packages with Guide Shipping Protection
Shipping Protection with Instant Resolutions The purpose of 'Guide Shipping Protection' is to alleviate the strain from Lost/Damaged/Stolen packages, and replace it with added revenue. Use Guide and give your customers the chance to protect their packages at checkout in one simple click. With Guide Shipping Protection you will do more than just avoid the headaches associated with replacing packages. If an item is lost, damaged, or stolen we'll replace it with a repurchase directly from your site
- Supports Checkout Extensibility - a smooth experience with our new Checkout App
- Premium Insurance - Order Protection from damage, theft & more!
- Hyper-Focused on Customer Experience - Turn shipping issues into loyalty.
- Adds New Revenue - full MSRP replacements with Guide's approve-all-claims model
- Installs/Uninstalls safely - tested and optimized for speed and order conversion
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- Höjdpunkter
- Använd direkt i Shopify-admin
- Fungerar med de senaste temana
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
Kassa, ReBuy, shipping insurance, shipping protection, TapCart, Amazon, TikTok ShopTäckningstyp
Registreringsupplevelse
Reklamationshantering
Anpassning
Erbjudanden och rekommendationer
Analysverktyg
Priser
Free
Gratis att installera
This app is free to merchants, only collects the funds charged to customers for shipping protection
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Alla avgifter debiteras i USD. Se alla prisalternativ
Recensioner (101)
After using this app for a few months, I've had a couple of issues with customers not being able to file claims once their package was loss/damaged. After contacting customer support, Cam W. was quick with responding and was able to look into my account and assist with this issue.
Guide has been tremendous, I have tried many solutions but this is by far the best one! Support is very quick and the customization aspect for our stores has been great!
I run an online store. After one of the carriers lost an item I had shipped to a customer, I had to send a replacement, resulting in losses and an unhappy customer. At that time, I didn't have any protection. That's why I am very pleased to have Guide Shipping Protection for my shipments now.
unfortunately we were really disappointed with the set up process and lack of support. We were unable to add the widget to our cart, despite following all instructions. when we reached out for support we didn't get a reply.
If you’re on the fence about which shipping insurance app to choose, let me help you decide—go with Guide! Spencer, our Account Rep, has made everything from installation to daily operations smooth and stress-free. His quick replies and proactive support have made all the difference. Not to mention, Guide offers some of the best rates and terms we’ve seen in the market. Truly a superior choice for Shopify users.
Support
Guide Inc kan svara på eventuella frågor du har om Guide Shipping Protection.
Resurser
Lansering
14 oktober 2020
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