Guidelines Product Finders , Počet recenzí: 24

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 71 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 13 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 8 % hodnocení s 1 hvězdami
17. srpen 2020

The customer support is amazing and the app has a lot of value. It keeps on improving as well. For the purpose of guiding unsure customers and for the price it is nearly impossible to find something better.

LXFIT
Portugalsko
Doba používání aplikace: 12 měsíci
8. únor 2018

Use this app if you get questions from your customers such as:
- which product is best for me?
- what should I choose?
- Does it come in black?
- etc...
Guidelines will let you quickly build a tag-based product flow where you ask visitors questions in steps then offer a product selection based on their replies.
Sending visitors to your catalog page or collections page is not enough if you have many products and variants.
For us, Guidelines works well by helping visitors find the best therapeutic shoe for them, based on their specific needs and our offering.
Also, the support is excellent!
So, click "Get" and give it a try :)

Kyboot
Spojené státy
Doba používání aplikace: 8 měsíci
Datum úprav: 3. červenec 2019

This app is great, easy to use and truly improve the customer experience when they visit my website. I've received great feedback from customers that the product finder helped them narrowed their choices. Mariano is very helpful and responsive, which makes the overall experience an enjoyable and successful one. Would recommend to all websites.

KOFF
Spojené státy
Doba používání aplikace: 7 měsíci
25. duben 2019

The product finder is not working as expected. It's completely broken too many design issues. All the steps share one common background image.

Designing is really a pain and it doesn't worth for money. Need fix ASAP.

Pure MD
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář 3 Revolutions odpověděl 11. březen 2020

Thank you for your review and feedback. We were very sorry to hear that the app was not working as expected. After posting of your review, we reached out to you directly to identify the issue and fixed the bug right away. All steps are capable of having unique background images and colors.

We work extremely hard to ensure we are providing our customers the best experience possible. Thank you very much for bringing your concerns to our attention and feedback like this make us work even harder to improve our app. Recently (Feb 2020), we redesigned the entire admin experience to improve performance, reliability and speed and we hope you have a much better experience using our app. Thanks again for your feedback.

Team Guidelines

7. leden 2015

Great app to create inspirational boards. A must have app for fashion e-commerce sites that want to drive sales trough discovery. Mariano and Mike at Guidelines offer a great customer support. They helped me also for the design of the first fashion boards in Moooh!!

Moooh!!
Spojené státy
Doba používání aplikace: 4 měsíci
Datum úprav: 30. leden 2016

Could not be happier with the product AND the customer service. I had an unusual request and was responded to promptly! The staff took care of me, going out of their way to address my unique needs. The product works seamlessly, I am glad I found it!!!!

The First 7 Seconds
Spojené státy
Doba používání aplikace: 3 měsíci
19. březen 2021

We were looking for a reasonably priced app that would let us begin offering a product finder, and Guidelines fit the bill. Throughout the entire setup process, the Guidelines support team has been incredibly helpful, providing timely responses and solutions for every issue we've run into. Looking forward to seeing how the product finder performs over time!

Darn Tough
Spojené státy
Doba používání aplikace: 2 měsíci
Datum úprav: 5. srpen 2020

Definitely recommend
Excellent direct personal service
Perfect working app

big shout out 2 Mariano

Omvormers Direct
Nizozemsko
Doba používání aplikace: Asi 2 měsíci
31. srpen 2016

Great app and great service! Takes a little bit to get used to its logic, but the folks at Eloquent are great about explaining the whole thing.

Barristers Reserve Aftershave
Spojené státy
Doba používání aplikace: Asi měsícem
21. červen 2018

It works, although I feel that the lack of customization (CSS) makes the user experience quite dull on both sides. I wish they would add an option for experienced front-end developers.

Bioeffect 2
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář 3 Revolutions odpověděl 11. březen 2020

Thanks for your feedback! This is a communication and marketing miss on our part and we are sorry you had trouble customizing our app and we never gave you the proper support that you needed.

We actually spent a lot of time strategically and intentionally building our app so experienced front-end developers like yourself could have full design control and extend the entire look and feel by overriding CSS. We have many customers who have amazing looking product finders and quizzes who have fully customized the app to match their brand aesthetic.

For the old schoolers, think CSS Zen Garden. We built the application so that you can easily target and override global CSS elements for each step. We recommend front-end developers to inspect the CSS elements that they want to customize and then include custom CSS within the page where the product finder resides to override the default settings.

If you have any questions at all on how to customize your CSS, please feel free to reach out to us at guidelines(at)eloquentcommerce.com - we hope to hear from you soon!