レビュー (23)

総合評価
4.5
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の0%は4つ星です
  • 評価の4%は3つ星です
  • 評価の9%は2つ星です
  • 評価の0%は1つ星です
2024年3月7日

Helpscout is a great platform, but their integration with Shopify has a ways to go.

The functionality missing specifically with Shopify is

1) showing customer and order TAGS in the side bar integration area

2) the ability to link to products you sell in your responses.

Both of these are pretty simple and table stakes with other platforms, Re Amaze/Gorgias.

Other functionality we know they are working on is integrating their AI tool, which is currently not integrated, but coming soon.

We are waiting until a few more of these items are live before we migrate.

Beauty Heroes®
アメリカ合衆国
アプリの使用期間:2年以上