![Help Scout](https://cdn.shopify.com/app-store/listing_images/be87c3d43b29ed7928de31b3ce0dca52/icon/CITbocnK4oEDEAE=.png)
Help Scout
- Cena
-
K dispozici je bezplatný plán. Zkušební verze zdarma.
- Hodnocení
- 4,5 (23)
- Vývojář
- Help Scout
Galerie propagovaných obrázků
![Every customer conversation, one unified platform](https://cdn.shopify.com/app-store/listing_images/be87c3d43b29ed7928de31b3ce0dca52/promotional_image/CL-JgY3AzoMDEAE=.png?height=720&width=1280)
Happy customers, growing business.
Delight and retain your customers with Help Scout—the all-in-one customer support platform for growing companies. Simple-yet-powerful features allow you to handle incoming requests, give answers in an instant, and send messages beyond the inbox. You can learn the platform in less than an hour and become a power user in less than a day. You’ll be providing fast, personalized service in no time!
- Work as a team on your email, live chat, and social conversations, in one inbox
- Provide instant answers to FAQs with self-service options
- Leverage AI to help your team respond faster
- View detailed customer and order information alongside every conversation
- Edit, duplicate, cancel and refund orders directly in Help Scout
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Funguje s:
- HubSpot
- Mailchimp
- Campaign Monitor
- Zapier
- Klaviyo
- Slack
Kategorie
Kanály
Automatizace pracovního postupu
Cena
Partner Help Scout může samostatně fakturovat externí poplatky, které se neobjeví na vaší faktuře Shopify. Zjistit více
Free
Zdarma
- Unlimited users
- Up to 50 contacts/mo
- Unlimited AI access
- Inbox: all channels
- 1 Docs site
- Help widget
- In-app messages
- Paid upfront annually
Standard
$50 / měsíc
- For 100 contacts/mo
- 2 inboxes
- 1 Docs site
- In-app messaging
- Beacon help widget
- CSAT ratings
- API and 100+ integrations
- Paid upfront annually
15denní zkušební verze zdarma
Plus
$75 / měsíc
- For 100 contacts/mo
- 5 inboxes
- 3 Docs sites, restricted access
- Advanced permissions w/ tracking
- Teams
- Custom views
- Paid upfront annually
15denní zkušební verze zdarma
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti
Recenze (23)
Love the ease of the new integration features! Would love to see the phrase "Cancel Order" instead of just "Cancel" on the right hand side bar. It get's me every time that I'm canceling out of what I'm doing, not finalizing the order cancellation.
Smooth integration that doesn't get in the way. That means 5 stars.
We love HelpScout and now our client's order history is on the same page as their support page! Without our client needing to inform us of the order number, for example, Helpscout immediately informs us of the order with the ability to reimburse clients WITHOUT moving to a different tab or page.
Been using Helpscout for almost a decade and it's been awesome. I love its simplicity and how it keeps the communication to our customers just as normal email (no weird ticket numbers and extra stuff tacked on in the header). Also super nice to have Shopify orders directly linked and embedded in the Helpscout conversations. Highly recommend!
Not compatible with Shopify checkout extensibility
Helpscout is a great platform, but their integration with Shopify has a ways to go.
The functionality missing specifically with Shopify is
1) showing customer and order TAGS in the side bar integration area
2) the ability to link to products you sell in your responses.
Both of these are pretty simple and table stakes with other platforms, Re Amaze/Gorgias.
Other functionality we know they are ...
Podpora
Podporu aplikace poskytuje Help Scout.
Zdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
Vývojář
Uvedena
31. březen 2014
Propagováno v
Více aplikací jako je tato
![](https://cdn.shopify.com/app-store/listing_images/c9308d01d0e596807cd697bab16009a1/icon/COXAs-O_ioQDEAE=.png)
![](https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/icon/CNOe1Y-4vocDEAE=.png)
![](https://cdn.shopify.com/app-store/listing_images/673d790b75b35b386731af3858a46f6c/icon/CL6_nMaGrocDEAE=.png)