Help Scout
- 価格設定
-
無料プランあり。 無料体験あり。
- 評価
- 4.6 (18)
- 開発者
- Help Scout
特集の画像ギャラリー
Deliver the personal touch at scale
Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create an account to get up and running in minutes!
- Collaborate on email, live chat, and social requests in one organized Inbox
- Help more customers in less time with AI tools
- Answer FAQs instantly with powerful self-service options
- Edit, duplicate, cancel, and refund orders directly in Help Scout
言語
英語
このアプリは日本語に翻訳されていません
連携対象システム・アプリ
- Campaign Monitor
- HubSpot
- Klaviyo
- Mailchimp
- Slack
- Zapier
価格設定
Shopify請求書とは別に、Help Scoutによる外部請求がある場合があります。 詳しくはこちら
Free
無料
機能
- 1 shared email Inbox
- 1 public knowledge base
- Limited saved replies
- No AI tools included
Standard
$30 /月
または$25/年で93%お得
機能
- Multiple Inboxes
- Live chat, Instagram, & Messenger
- Multiple knowledge bases
- One basic SLA policy
- Basic workflows
- Unlimited tags and saved replies
- AI Inbox assistant
15日間の無料体験
Plus
$54 /月
または$45/年で93%お得
機能
- WhatsApp messaging
- Advanced workflows
- Two advanced SLA policies
- Unlimited AI Drafts
- Round robin routing
- Salesforce, Jira, and HubSpot
- Internal teams
- Group conversations by company
15日間の無料体験
Pro
$90 /月
または$75/年で93%お得
機能
- Unlimited workflows
- Unlimited SLA policies
- Multiple routing types
- SSO/SAML
- HIPAA compliance
- Up to 50 light users
- Dedicated onboarding specialist
- Strategic account manager
15日間の無料体験
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る
レビュー (18)
The new Shopify integration has been a game-changer for us! We now have in-app views of customer orders, which includes a list of products, fulfillment info, and tracking links. It eliminates the need to head to Shopify, & saves us a lot of time!
Help Scout has been a really great service and the team has been extremely response to feedback! My only current feedback is with our new authorization features with Shopify. Having the Shopify order accessible directly through Help Scout is great except we aren't able to leave comments/notes in the Shopify order via that side bar. It would be extremely beneficial to have the ability to quickly leave comments/notes on the order as that is how our customer service team maintains a communication history for each customer/order!
Friendly user
サポート
アプリのサポートは Help Scout が提供しています。
リソース
開発者
公開日
2014年3月31日
特集
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