Arvostelut (1 330)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 86 % arvioista on 5 tähteä
  • 8 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
16. syyskuu 2024

I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!

Allplay
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Shark Byte, Inc vastasi 17. syyskuu 2024

Hi Allplay!

Thank you very much for a such a high rating of our app!

We highly appreciate your feedback and are always happy to provide you with our support.

We will continue making our app better and better.

Best regards,
HelpCenter team

18. syyskuu 2024

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Mein-eScooter
Saksa
Yli 3 vuotta sovelluksen käyttöä
Shark Byte, Inc vastasi 19. syyskuu 2024

Thank you for leaving such a positive review and for such a high rate of our app.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,
HelpCenter team

15. heinäkuu 2024

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
Ranska
3 kuukautta sovelluksen käyttöä
Shark Byte, Inc vastasi 16. heinäkuu 2024

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

7. kesäkuu 2024

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

IBKÜL
Yhdysvallat
30 päivää sovelluksen käyttöä
Shark Byte, Inc vastasi 8. kesäkuu 2024

Hello IBKÜL!

Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!

It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!

We will keep going to make our app better and better!
Thank you for choosing us :)

Best regards,
HelpCenter team

5. maaliskuu 2024

We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.

creatisto
Saksa
Melkein 5 vuotta sovelluksen käyttöä
Shark Byte, Inc vastasi 8. maaliskuu 2024

Hello creatisto !

Thank you very much for leaving such a positive review, it is much appreciated!

We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!

Best regrds
HelpCenter team

11. lokakuu 2024

Very Damer Very Damer

The Rev Cup
Yhdysvallat
15 päivää sovelluksen käyttöä
Shark Byte, Inc vastasi 13. lokakuu 2024

Hi The Rev Cup!

Thanks a lot for your 5-star review. We value your feedback!

Please feel free to contact us at any time if questions arise :)

Best regards,
HelpCenter team

18. toukokuu 2024

Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have

World Of Dice - Dein Würfelshop
Saksa
11 kuukautta sovelluksen käyttöä
Shark Byte, Inc vastasi 19. toukokuu 2024

Hello World Of Dice - Dein Würfelshop team!

Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards,
HelpCenter team

22. kesäkuu 2024

Super easy and Reliable

Gym Essential X
Yhdysvallat
3 päivää sovelluksen käyttöä
Shark Byte, Inc vastasi 23. kesäkuu 2024

Hi, Gym Essential X!

Thank you for sharing your kind words with our team! Glad to hear that you enjoyed using our app.

We're committed to maintaining the high standards you've experienced and hope to continue exceeding your expectations.

Best regards,
HelpCenter team

29. kesäkuu 2024

nice and easy to use

My Store
Yhdysvallat
21 minuuttia sovelluksen käyttöä
Shark Byte, Inc vastasi 30. kesäkuu 2024

Hi My Store team!

Thank you so much for giving us the highest rating! We are happy to know that you are satisfied with our app :)

Feel free to reach out anytime! Our support team is available 24/7 :)

Best regards,
HelpCenter team

27. huhtikuu 2021

Amazing app! It's so great my customers can search my FAQs now. I don't know why someone said it's unattractive. It looks fine, and is really basically about delivering information- therefore, I'm really happy with the app. Check out how it looks on my website: http://www.xenotees.com/apps/help-center :D

Xenotees
Yhdysvallat
Yli 8 vuotta sovelluksen käyttöä