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We are currently using this app at: https://mydentalwig.com/apps/help-center for our Q & A page. It's easy to use.
HelpCenter is a solid addition to any Shopify site. We use it exclusively to give our customers self-service information. Thanks for a great product.
The best help center that we have used. It is very attractive and simple to setup with no strings or hidden fees attached. There is also no personal advertising they place in the help center. If you want to answer customer's questions, definitely use this!
For free, it's a great app. Some of the text in the admin page needs a tidy (for example, when you add a section the info says "Your FAQ category name" which is confusing as there are also categories.)
But it's very good for a free app. Really easy to set up a nested FAQ page it minutes. The addition of a search box is nice too!
Excellent app!!! Does exactly what it says. I was able to build a comprehensive and full FAQ page. And it was very easy to customize it to visually fit my website and make it look as I wanted it!!! You can check it out here: https://jewelietta.com/apps/help-center
Really great app! Easy to use, easy to set up. It looks really tidy on my website and easy to ready and find the answers. Customer service was great! I needed help with some coding and they helped me.
100% recommended
Ultimately my initial problems with the app installation boiled down to my mishandling of the Shopify user interface! In other words, USER ERROR! The support team talked me through my fundamental misunderstanding, and patiently guided me towards the solution.
Now they have 5 stars from me because the app seems to work perfectly!
Muy buena app. La recomiendo.
This is the only FAQ app to use. I am not very techno savvy, but found it very easy to install and add to my site's navigation. Its features allow you to neatly organize your FAQ page into Categories, Sections (sub-categories) and Articles (your questions and answers). Editing is super-easy and you can also add links to products, pages, etc. You are also not limited to only a small number of Q's ...
I used this app on two of my stores until they decided to charge obscene amounts of money for simple functionalities that a lot of other apps provide for free or very little $$. New structure is 100% not worth the money, as the app does nothing special that a hundred others don't do.
edit based on their reply... my complaint is not that you didn't tell me it was happening... my complaint is that ...
Hi Vinyl Exclusive team!
I'm sorry to hear that you are not satisfied with our app after recent plans and features update.
Please let us note that we've been informing our ...