HelpCenter: AI FAQ+Help Center
- Prezzi
-
Installazione gratuita. Prova gratuita disponibile.
- Elementi chiave
- Si usa dal pannello di controllo Shopify
- Compatibile con i temi più recenti
- Valutazione
- 4,7 (1.335)
- Sviluppatore
- Shark Byte, Inc
Galleria immagini in evidenza
Turn conversations into conversions during BFCM: AI SEO-friendly FAQ builder, live chat, helpdesk
Enhance your customer support with HelpCenter. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365.
- Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
- 25+ templates: for FAQ page, self-service widget, contact form, product tabs
- Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
- Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
- Must-have app to improve customer service during Black Friday & Christmas sales
- Elementi chiave
- Si usa dal pannello di controllo Shopify
- Compatibile con i temi più recenti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
LangShop, ChatGPT, Facebook MessengerCategorie
Strumenti di modifica
Opzioni di visualizzazione
Messaggistica in tempo reale
Risposte automatiche
Personalizzazione
Prezzi
Free
Installazione gratuita
$0.25 per each additional ticket. Click See all pricing options to see over 45 available features
- Limited FAQ articles & pre-built templates
- Customizable FAQs, help widget
- Livechat, chatbot (1)
- Helpdesk, 10 tickets/mo
- HelpCenter branding
Basic
$5.99 /mese
o a $59.99/anno con un risparmio del 17%
$0.16 per each additional ticket. Click See all pricing options to see over 45 available features
- GPT-4
- Unlimited FAQs/categories
- Premium templates
- FAQ translation, images
- Unlimited live chat/chatbot
- Helpdesk, 50 tickets/mo
- No branding
Prova gratuita di 3 giorni
Standard
$19.99 /mese
o a $199.99/anno con un risparmio del 17%
$0.15 per each additional ticket. Click See all pricing options to see over 45 available features
- All from Basic, and:
- Helpdesk, 300 tickets/mo
- FAQ translations, up to 5
- Click See all pricing options to see over 45 available features
Prova gratuita di 3 giorni
Advanced
$49.99 /mese
o a $498.96/anno con un risparmio del 17%
$0.1 per each additional ticket. Click See all pricing options to see over 45 available features
- All from Standard, and:
- Helpdesk ticketing system, 1000 tickets/mo
- FAQ translations, unlimited
- Support priority
- Feature request priority
Prova gratuita di 3 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (1.335)
Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.
Thank you for leaving such a positive review and for such a high rate of our app.
It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.
Kind regards,
HelpCenter team
I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.
Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.
Hi Manga Wear!
Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.
Kind regards,
HelpCenter team
I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!
Hi Allplay!
Thank you very much for a such a high rating of our app!
We highly appreciate your feedback and are always happy to provide you with our support.
We will continue making our app better and better.
Best regards,
HelpCenter team
Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!
Hello IBKÜL!
Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!
It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!
We will keep going to make our app better and better!
Thank you for choosing us :)
Best regards,
HelpCenter team
Very Damer Very Damer
Hi The Rev Cup!
Thanks a lot for your 5-star review. We value your feedback!
Please feel free to contact us at any time if questions arise :)
Best regards,
HelpCenter team
Assistenza
Shark Byte, Inc può rispondere a qualsiasi domanda riguardo HelpCenter: AI FAQ+Help Center.
Sviluppatore
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
8 dicembre 2015 · Changelog
Altre app come questa
