HelpCenter: AI FAQ+Help Center

The tech support fixed a new issue with languages super quickly, really on the spot. Also the Customer service responded very fast.

The developer is so kind!!
We have some problem on HelpCenter, but the developer have fixed these for a week.

I love this app. I have the free version and it's very very easy to use, no complicated steps, no going into your code for anything. Instructions on how to set it up are clear, there is only one step to include it in your menu. It looks very professional on the website. My FAQs now look well made. If I need to add or change something it is extremely simple. The paying version I guess would be excellent for more complex FAQs and I bet it's still super easy to use. Thank you so much guys and congratulations on your app.

Super happy this app is free. It works perfectly!! Highly Recommend this for any shop owner who is looking to replace their old text block faqs

Alright alright hear me out - there is a lot of frustration here about how they handled the transition to the new (paid) subscription plans. I was frustrated too when suddenly my 5 FAQ articels were deleted, just because I didn't select any plan in time.

BUT the Helpcenter guys listened to all the negative feedback and restored every FAQ article. The support team was very helpful and there was compensation for the inconveniences. The new subscription plans are fair in my opinion.

The App is easy to use and has been updated with new features and an easy interface. Honestly if it weren't for that bumby transition phase, I think the App would have close to 5,0 stars.

Incredible value for the level of functionality, customization, easy to use and just overall beautiful design. Even for stores just getting stated the FAQ plan makes you look very professional for $5 a month, plus help you sort out your support tickets in a very organized matter.
This is a must have.

While the app is very intuitive and easy to use by the customers, the team was also there to make small changes to have the app fit to my theme. Really appreciated.

Love it - made my FAQ's simple and easy to set up. I had a page that I was using before but this looks much nice. Linda Singh, Sitara Collections

La aplicación cumple lo que promete. Es de muy fácil configuración, funciona perfectamente tanto en tu web de escritorio como en la de celulares. Podrás solucionar cualquier duda de tus clientes con esta potente herramienta. Pero lo mas importante para mi a sido el equipo de desarrollo que cuando e tenido dudas o problemas, me han ayudado rápidamente resolviendo absolutamente todo. Estoy encantado. Muy recomendada.
The application does what it promises. It is very easy to configure, it works perfectly both on your desktop and mobile websites. You will be able to solve any doubt of your clients with this powerful tool. But the most important thing for me has been the development team that when I have had doubts or problems, they have helped me quickly solving absolutely everything. I am delighted. Highly recommended.

We use the HelpCenter by Vertex LV Shopify App on our website PictarWorld.com. We would like to recommend the App - The flexibility of the app let us organize the Help Center and FAQ better, thanks to the 3 layers structure that is possible with the App. Furthermore, the app support is just great. We had a problem with the loading of the answers and Justas from the Support provided quick and efficient support to our problem.