Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 87% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
2 maggio 2023

Plataforma simple pero funcional. Destacaría el servicio de atención al cliente, muy rápida y eficiente.

Securfix
Spagna
Tempo di utilizzo dell’app: Circa 2 anni
Shark Byte, Inc ha risposto 2 maggio 2023

Hello Securfix Team!
Thank you for your wonderful feedback, we do appreciate it :)
Our Team is always here to help, so I hope your journey with our app will be joyful.

Best regards,
Hepcenter Team.

Data modifica: 24 aprile 2023

A trouble to use the app solved by the support team in a very short delay.
Thanks for your precious help !

LodinG
Francia
Tempo di utilizzo dell’app: 6 mesi
Shark Byte, Inc ha risposto 24 aprile 2023

Good day LoginG team,

Thank you for confirming that the issue is solved and leaving this feedback.
We are always glad to help and ready to handle problems for you.

Please feel free to let us know if any issues occurred.
Best regards,
HelpCenter team

14 aprile 2023

awesome app guys congrats. only thing is we can not remove your name from the website without subscribing a plan.

Ever.Boost
Australia
Tempo di utilizzo dell’app: 6 giorni
Shark Byte, Inc ha risposto 14 aprile 2023

Hi dear Ever.Boost!

We are so glad to hear that you love our product! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated. We try to do our best to improve our functionality and service!

Best regards,
Helpcenter Team

7 aprile 2023

Great and friendly customer service. Had an issue with a new theme not transferring some data over, the team at Helpcenter swiftly looked into it and resolved the issue.

Thanks again Helpcenter team :)

Smoke&Cinders
Regno Unito
Tempo di utilizzo dell’app: Oltre un anno
Shark Byte, Inc ha risposto 7 aprile 2023

Hi there Smoke&Cinders !

Thank you for leaving such a positive review and for such a high rate of our support team work.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,

HelpCenter team

20 marzo 2023

Cette application est très facile d'utilisation! De plus, leur service à la clientèle est exemplaire! Un grand merci!

Milie Bijoux
Canada
Tempo di utilizzo dell’app: Oltre 4 anni
Shark Byte, Inc ha risposto 20 marzo 2023

Bonjour à tous!

Merci d'avoir laissé une critique aussi positive et pour un taux aussi élevé de travail de notre équipe d'assistance.
Nous sommes ravis d'apprendre que vous êtes satisfait de notre application et de notre service, car nous essayons toujours de faire de notre mieux pour offrir à nos clients la meilleure expérience possible.

Cordialement,
Équipe du centre d'aide

Data modifica: 14 marzo 2023

Save time on installing other FAQ apps, only to delete them later for being difficult or confusing to use - just install HelpCentre and know that you won't be disappointed.

Big Duck AU
Australia
Tempo di utilizzo dell’app: Circa 19 ore
Shark Byte, Inc ha risposto 15 marzo 2023

Hello Big Duck AU team,

Thank you for the kind words about our app, we’re passionate about what we do and it’s great to see that it translates into results for our customers!
We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.

Best regards,
HelpCenter Team

3 marzo 2023

Très simple d'utilisation et efficace. Je recommande fortement pour débuter !
De plus, design simple & pro

LeDraineau
Francia
Tempo di utilizzo dell’app: 3 mesi
Shark Byte, Inc ha risposto 3 marzo 2023

Bonjour à tous !

Merci beaucoup pour ce commentaire si positif ! Nous sommes heureux d'entendre que vous trouvez notre application utile :)

Nous allons continuer à faire de notre mieux pour nous améliorer chaque jour !

Meilleures salutations,
L'équipe du HelpCenter

Data modifica: 21 febbraio 2023

Great service customer and i love the App thanks much, it better to make FAQ for respond all questions off customer

GYLBAG
Francia
Tempo di utilizzo dell’app: 2 giorni
Shark Byte, Inc ha risposto 21 febbraio 2023

Hi GYLBAG team.

Thank you so much for taking the time to leave us feedback.
We’re happy to see that you had a 5-Star experience with HelpCenter app and its customer service. It’s our pleasure to serve customers like you.

Have a wonderful day!

Best regards,
HelpCenter team

8 febbraio 2023

I can't say enough about these guys. Very very fast to respond to my support queries and I feel like they genuinely care about their customers. Great app and next level support!

Stahlcar Scan Tools
Nuova Zelanda
Tempo di utilizzo dell’app: 7 giorni
Shark Byte, Inc ha risposto 8 febbraio 2023

Hi Stahlcar Scan Tools!

Thank you very much for such a high rate of our support team work. It's our pleasure to hear that you've stayed satisfied with it as we always try to do our best in case of providing our customers the best service possible.

Best regards,
HelpCenter team

24 gennaio 2023

Contacted support via email and a solution was put in place within 10 mins. Great service. Recommended.

LEDSpace
Regno Unito
Tempo di utilizzo dell’app: Oltre 3 anni
Shark Byte, Inc ha risposto 24 gennaio 2023

Hello LEDSpace team,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
We’re here for you anytime.

Regards,
HelpCenter Team