レビュー (1,331)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2018年9月17日

This app was helpful to the primary point of getting help. I wanted to see a wider range of colorful or maybe some exotic features to make it like a brand to compliment your store.

One of A Kind Variety Empotium
アメリカ合衆国
アプリの使用期間:7ヶ月
編集日:2020年3月9日

es un poco complica no estan bien explicados los graficos ,tendrian que ser mas facil para los que recien comenzamos este negocio

tractions1
アルゼンチン
アプリの使用期間:6ヶ月
Shark Byte, Incが返信しました 2020年3月10日

Dear tractions1,
thank you for your feedback. We just want to let you know, that if you have any questions or need any customisations of the app, related to your Shopify's ...

編集日:2017年1月18日

It works, but was disappointed to find that once you make a menu/faq line title and want to modify the menu title, the URL link is fixed to the previous menu item name and cannot be changed unless you remake your entire faq page.

This is confusing to the customer when they watch the URL bar on their browser and see a #URL that is totally different than where they think they are going.

Example: ...

Testing Boston Spice
アメリカ合衆国
アプリの使用期間:4ヶ月
2019年7月10日

How do I add it to a FAQ page? It's a good app but no help if I don't know how to add all my questions to a damn FAQ page?!?!

Power My Adventure
オーストラリア
アプリの使用期間:3ヶ月
Shark Byte, Incが返信しました 2019年7月11日

Hello, Power My Adventure!

Thank you for your question!
Please take a look at this short video here: it will start right there where the question is addressed - how to link ...

2019年9月2日

I don't see any convincing from your introduction. It seems very difficult to set up the content. I do not like them.Thank you for recommending

Corkiwatch
ベトナム
アプリの使用期間:3ヶ月
Shark Byte, Incが返信しました 2019年9月2日

Hello Corkiwatch,

Thank you for a review. Based on our customer's experience who created more than 35 000 FAQ, we developed and are constantly improving our app that it would ...

2019年3月6日

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Baby Sofia
エストニア
アプリの使用期間:2ヶ月
Shark Byte, Incが返信しました 2019年3月7日

Hello, Baby Sofia,

This is Ingrida from HelpCenter support. I hope you're doing great today.
I was wondering if you have any questions regarding HelpCenter app? I would be ...

編集日:2016年10月8日

The app itself is great, however the lack in customization is an issue. you cannot set styles or even edit css or the look in any way possible, and because of this, everything looks way to huge for my liking, I would like to at very least - set fonts, set sizes on headings, and have the ability to change font on html rather than adding code in the content. other than that the app is free and it ...

Niftee Gadget
南アフリカ
アプリの使用期間:約1ヶ月
2017年4月19日

It's easy to use, BUT I can't re-order anything? That's ridiculous. That should be a basic feature. I should be able to type in my FAQ on the fly, then go in and put the main sections in the correct order.

Samson N Delilahs
アメリカ合衆国
アプリの使用期間:18日
2018年8月3日

Il manque de mettre les question en gras

Vintouch Lifestyle
スイス
アプリの使用期間:10日
2023年1月15日

In principle, the software looks great and provides alot of features, however thats if it works... which it does not.
I trialed this for the reason of being able to respond via my mobile when i am not at my desk, and also to notify me. The mobile app does alert you,but then fails to work. any responses sent via mobile dont work. The user never gets to see the responses (this didnt work via tablet ...

MissBliss.UK
イギリス
アプリの使用期間:8日
Shark Byte, Incが返信しました 2023年1月15日

Hello!

Thank you for your feedback!
We are sorry that you have some negative experience while using our application. Please be rest assured that our dev team is aware of ...