HelpCenter: AI FAQ+Help Center
- 価格設定
-
無料プランあり。 無料体験あり。
- ハイライト
- 管理画面で直接操作
- 最新テーマに対応
- 評価
- 4.7 (1,336)
- 開発者
- Shark Byte, Inc
特集の画像ギャラリー
Turn conversations into conversions: AI SEO-friendly FAQ builder, live chat, helpdesk
Enhance your customer support with HelpCenter—the ultimate tool for stores of all sizes, from small to enterprise. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back.
- Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
- 25+ templates: for FAQ page, self-service widget, contact form, product tabs
- Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
- Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
- Experienced Shopify developers: 9 years in the market, 24/7/365 support
- ハイライト
- 管理画面で直接操作
- 最新テーマに対応
すべての機能
編集ツール
- HTML
- リッチテキストエディタ
- ドラッグ&ドロップエディタ
- AI生成
- インポートとエクスポート
- カスタムURL
- 画像
- 動画
- 複数言語
- SEO
- 翻訳
表示オプション
- アコーディオン
- タブ
- カスタムテンプレート
- 商品ページ
- よくある質問ページ
- 検索バー
- 即時回答
- モバイル対応
- カスタムフォントと色
- カスタムCSS
リアルタイムメッセージ
- ライブチャット
- メールチャット
- SNS
- ファイルのアップロード
- エージェント分析
- 顧客インサイト
自動応答
- よくある質問
- あいさつ
- クイック返信
- 注文の更新
カスタマイズ
- 色とフォント
- チャットウィンドウ
- 営業時間
- ウェルカムメッセージ
- チャットボタン
- タグ付け
- チャットの割り当て
- チャットフロー
- エージェントのアバター
編集ツール
表示オプション
リアルタイムメッセージ
自動応答
カスタマイズ
価格設定
Free
無料インストール
$0.25 per each additional ticket. Click See all pricing options to see over 45 available features
- Limited FAQ articles & pre-built templates
- Customizable FAQs, help widget
- Livechat, chatbot (1)
- Helpdesk, 10 tickets/mo
- HelpCenter branding
Basic
$5.99 /月
または$59.99/年で17%お得
$0.16 per each additional ticket. Click See all pricing options to see over 45 available features
- GPT-4
- Unlimited FAQs/categories
- Premium templates
- FAQ translation, images
- Unlimited live chat/chatbot
- Helpdesk, 50 tickets/mo
- No branding
3日間の無料体験
Standard
$19.99 /月
または$199.99/年で17%お得
$0.15 per each additional ticket. Click See all pricing options to see over 45 available features
- All from Basic, and:
- Helpdesk, 300 tickets/mo
- FAQ translations, up to 5
- Click See all pricing options to see over 45 available features
3日間の無料体験
Advanced
$49.99 /月
または$498.96/年で17%お得
$0.1 per each additional ticket. Click See all pricing options to see over 45 available features
- All from Standard, and:
- Helpdesk ticketing system, 1000 tickets/mo
- FAQ translations, unlimited
- Support priority
- Feature request priority
3日間の無料体験
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る
レビュー (1,336)
Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.
Thank you for leaving such a positive review and for such a high rate of our app.
It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.
Kind regards,
HelpCenter team
I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.
Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.
Hi Manga Wear!
Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.
Kind regards,
HelpCenter team
Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!
Hello IBKÜL!
Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!
It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!
We will keep going to make our app better and better!
Thank you for choosing us :)
Best regards,
HelpCenter team
I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!
Hi Allplay!
Thank you very much for a such a high rating of our app!
We highly appreciate your feedback and are always happy to provide you with our support.
We will continue making our app better and better.
Best regards,
HelpCenter team
Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have
Hello World Of Dice - Dein Würfelshop team!
Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!
Best regards,
HelpCenter team
サポート
HelpCenter: AI FAQ+Help Centerに関するご質問にはShark Byte, Incがお答えいたします。