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for a great app, the sudden switch to asking us to pay for features that were previously available and DRASTICALLY cutting the number of FAQ articles that were available on the free plan for a ridiculous amount of money is daylight robbery. If I didn't have that many articles that I spent money on, I wouldn't have continued with this. but seems i have no choice.
Minimalistic app with key features which gets the job done!
Good app - easy to use. Only downside is, I wish there were more options to customize the layout, font size & type, colours etc etc.
The app works great, except that it takes so much time to load the page. How can we resolve this issue?
Hello there,
Unfortunatelly our support team was not able to locate an email from your store. Please contact us once more at support@helpcenterapp.com and we will assist you ...
I have finally added my new FAQ page to my website. It's pretty easy to set up and I like that the page can be customized.
The only issue I had was the text input. Using the cleanup format still didn't solve the issue and I noticed 2 fonts in my answers which took a lot of time tidying up. Adding links to text doesn't automatically underline them, change color or make them bold so when previewing ...
Hello, Quadrostyle,
Thank you for using Help Center services and for your feedback!
Regarding text input: the links style is added from shops theme. Some themes have the ...
Muy buena app. La recomiendo.
This app is easy to install, easy to create you FAQ's and easy to update the FAQ's.
So its a great app other then the fact that it will not let you reorganize your main tabs.. But overall we do like it, easy use and easy integration.
UPDATE #2: HelpCenter was able to restore the original data which luckily we didn't have to rely on because of WayBack Machine, but at least they fixed it. Prior to this issue, the App was great and we had never had an issue, but this whole plan transition experience has made us a little wary of future decisions they might make. I've brought the review back up to 4 stars in the meantime.
UPDATE ...
Hi KEYWAY | Wooden Phone Cases & Leather Phone Cases!
Please accept our sincere apologies for all the frustration that our app brought you recently. Please note that this is ...
We love HelpCenter - Build an Attractive FAQs Page. It is organized so well and is easy to change the text or put up another FAQ. The only problem I have with it is that "Help Center" on my website appears too far over to the left (right at the edge of the page) and I feel that the text is very small - way too small. It should be bolded and be in the middle of the page for my customers to be able ...