レビュー (1,328)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の7%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2023年1月24日

Contacted support via email and a solution was put in place within 10 mins. Great service. Recommended.

LEDSpace
イギリス
アプリの使用期間:3年以上
Shark Byte, Incが返信しました 2023年1月24日

Hello LEDSpace team,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
We’re here for you anytime.

Regards,
HelpCenter Team

2023年4月7日

Great and friendly customer service. Had an issue with a new theme not transferring some data over, the team at Helpcenter swiftly looked into it and resolved the issue.

Thanks again Helpcenter team :)

Smoke&Cinders
イギリス
アプリの使用期間:2年以上
Shark Byte, Incが返信しました 2023年4月7日

Hi there Smoke&Cinders !

Thank you for leaving such a positive review and for such a high rate of our support team work.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,

HelpCenter team

2023年5月2日

Plataforma simple pero funcional. Destacaría el servicio de atención al cliente, muy rápida y eficiente.

Securfix
スペイン
アプリの使用期間:約2年
Shark Byte, Incが返信しました 2023年5月2日

Hello Securfix Team!
Thank you for your wonderful feedback, we do appreciate it :)
Our Team is always here to help, so I hope your journey with our app will be joyful.

Best regards,
Hepcenter Team.

2022年10月13日

This app has helped me a lot in the short time I've had it. the interface is simple to navigate through and makes it that much easier for my clients.

divus julius
アメリカ合衆国
アプリの使用期間:1年以上
Shark Byte, Incが返信しました 2022年10月13日

Hello divus julius Team,

Thank you very much for such positive feedback!
We're glad to hear that you find our app useful for your store and your clients.

We'll keep on providing the best service to Shopify merchants and do our best to improve every day.

Best regards,
HelpCenter team

2022年7月22日

App works great! Had some issues when we upgraded our theme to 2.0, but the support was amazing and they were able to get it up and working perfectly.

Swiss Madison - well made forever
アメリカ合衆国
アプリの使用期間:約1年
Shark Byte, Incが返信しました 2022年9月1日

Thank you very much for the appreciation of our support level!
We are always trying our best to help our customers quickly and efficiently.

Please don't hesitate to contact us again ;)
Have a good one!

Best wishes,
HelpCenter team

2022年7月12日

GREAT SERVICE! He helped me with all of my problems, and I asked a lot. Fast and nice technical support.

LillyTees
イスラエル
アプリの使用期間:約1年
Shark Byte, Incが返信しました 2022年7月12日

Hello LillyTees!

Thank you for your kind works, you've made our day :)
We'll try our best to keep the level of service as high as it possible.

In case any questions about our app occurs,k please feel free to contact our Support Team again.

Have a great week.

Helpcenter Team

編集日:2023年4月24日

A trouble to use the app solved by the support team in a very short delay.
Thanks for your precious help !

LodinG
フランス
アプリの使用期間:12ヶ月
Shark Byte, Incが返信しました 2023年4月24日

Good day LoginG team,

Thank you for confirming that the issue is solved and leaving this feedback.
We are always glad to help and ready to handle problems for you.

Please feel free to let us know if any issues occurred.
Best regards,
HelpCenter team

2023年1月10日

very nice application, easy to use and helpful.

scent-s
イギリス
アプリの使用期間:4ヶ月
Shark Byte, Incが返信しました 2023年1月10日

Hello there!

Thank you very much for such a high mark of our service!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards
HelpCenter team

2022年11月18日

This app has all the tools you need to provide good customer service. The support they provide is excellent

Purr Team
アメリカ合衆国
アプリの使用期間:4ヶ月
Shark Byte, Incが返信しました 2022年11月18日

Hello Purr Team,

Thank you very much for leaving feedback on our app!
We're glad to know that HelpDesk is useful for your Shopify store and will continue providing excellent service to our customers.

Best regards,
HelpDesk Team

2016年11月20日

Easy app to use and provides the perfect Help Center/FAQ for our customers. I'm not the most tech savvy person (I cannot code) and I have had no problems managing and manipulating the help center to serve our needs.

Sideclick Remotes
アメリカ合衆国
アプリの使用期間:8年弱