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We used to have one page with a lot of text explaining our product. This app makes it really simple to split the various customers questions up and read/find with a lot more ease.
Great FAQ app, simple and clean.
Also has a built in search function.
Have a look how it looks in action: http://therogueandthewolf.com/tools/faq
Great app, makes it easy to setup a faq/help section with minimal effort.
Très simple d'utilisation et efficace. Je recommande fortement pour débuter !
De plus, design simple & pro
Bonjour à tous !
Merci beaucoup pour ce commentaire si positif ! Nous sommes heureux d'entendre que vous trouvez notre application utile :)
Nous allons continuer à faire de notre mieux pour nous améliorer chaque jour !
Meilleures salutations,
L'équipe du HelpCenter
Horrendous way of forcing existing customers (onboarded since 2017) to upgrade to a paid plan. No notifications were sent to inform that free plans will be phased out. As a result, we just found out that our content was removed from the widget without our permission. We also lost our access to our existing content for migration unless we pay to upgrade. The high-handed and mercenary approach left a really bad taste in our mouth. We have a few web stores subscribed to their paid plans as they were launched recently. It's a no brainer - we are going to take the business elsewhere.
Hi Good Dog People™!
Our team totally agrees that the situation is unacceptable. We ‘d like you to know that this is not the norm for us at the HelpCenter app.
This isolated issue should have never happened.
During the previous week our dev team had been working hard to bring the missing FAQ data back to your store.
Finally, this process has been completed by now and your FAQ articles should be brought back to your store. Just contact our support team to learn the details regarding the missing data back!
We are very sorry once again that you were let down. We wish you all the best and hope that this situation will not affect your decision to cooperate with us in the future.
We value our customers and stand behind our work and would like the opportunity to make things right for you.
We look forward to hearing back from you!
All the best,
HelpCenter team
This app is easy to set up and customize. Works great for helping your customers find answers to questions and cuts down on your time on the phone or responding to emails.
Pretty nice FAQs page, wish there was more customization but can't complain when it's free.
Stay FAR AWAY from this app!! The developers pulled a bait and switch and now we are missing most of our FAQ on our LIVE website. There are many other great options out there. Do not use this crap app!!!!
Perfect for what I need! Great work.
Love using the app which helps to organize the FAQs and allow search function so that customers can easily search for an answer. Thanks for this great app! :)