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Love this feature, it help customer to find out answer themselves. Reduce the time and costs of customer service.
Works perfectly, Support is spot on when needed. in fact I only had to use their support once during the past two years.
I use this app to cut down on the frequency of customer questions. This is a must-have for any store seeking good customer relations. This app does what it says! I also like their customer service. I had a slight problem with the color of my text. They responded quickly with a video that solved my problem. Thanks, guys. I like the cost too especially for someone just starting out in ecommerce. I high recommend Help Center FAQ!!!
Contacted support via email and a solution was put in place within 10 mins. Great service. Recommended.
Hello LEDSpace team,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
We’re here for you anytime.
Regards,
HelpCenter Team
A great app that does exactly what we require. Simple and easy to use that looks great on desktop and mobile device.
The tech support fixed a new issue with languages super quickly, really on the spot. Also the Customer service responded very fast.
The developer is so kind!!
We have some problem on HelpCenter, but the developer have fixed these for a week.
I love this app. I have the free version and it's very very easy to use, no complicated steps, no going into your code for anything. Instructions on how to set it up are clear, there is only one step to include it in your menu. It looks very professional on the website. My FAQs now look well made. If I need to add or change something it is extremely simple. The paying version I guess would be excellent for more complex FAQs and I bet it's still super easy to use. Thank you so much guys and congratulations on your app.
Thank you so much for your review and kind words! We wish all the best in your business! And if there will be any questions regarding HelpCenter app - just let us know and we'll be at your service :).
HelpCenter team
support@eoscity.com
While the app is very intuitive and easy to use by the customers, the team was also there to make small changes to have the app fit to my theme. Really appreciated.
Love it - made my FAQ's simple and easy to set up. I had a page that I was using before but this looks much nice. Linda Singh, Sitara Collections