レビュー (1,336)

総合評価
4.7
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の7%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年3月11日

My best FAQ app,love it!

My Store
イタリア
アプリの使用期間:7ヶ月
Shark Byte, Incが返信しました 2024年3月12日

Hi!

Thank you very much for your feedback and appreciation of our app!

We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.

Thank you for choosing us!

Kindest regards,
HelpCenter team.

2017年1月20日

Superb app,easy to use. I think there should be few more options to customize the look and feel of the page

Meeta Dani
カナダ
アプリの使用期間:7年弱
2017年3月5日

The FAQ app works well and is easy to install and setup. The only issue we have is that the FAQ section pushes our sidebar navigation panel below the FAQ section.

Low Profile Software
アメリカ合衆国
アプリの使用期間:6年弱
編集日:2017年8月7日

I have given this app 4 stars. I would have given it 5 stars if I had a bit more control with the Page Title and the option to add a page image. Other than that it works fine.

Ladyship Australia
オーストラリア
アプリの使用期間:6年弱
編集日:2023年6月10日

for a great app, the sudden switch to asking us to pay for features that were previously available and DRASTICALLY cutting the number of FAQ articles that were available on the free plan for a ridiculous amount of money is daylight robbery. If I didn't have that many articles that I spent money on, I wouldn't have continued with this. but seems i have no choice.

DrawnBy:
シンガポール
アプリの使用期間:5年弱
2017年1月11日

Minimalistic app with key features which gets the job done!

Cavadecavas
メキシコ
アプリの使用期間:5年弱
2021年5月19日

I think the app itself is great and the customer service is quick and very friendly. but it is a bit buggy. Older articles cannot be deleted, there were problems with moving articles around and inheriting the font from the theme. So I hope this will be fixed in the long term to provide better usability. The help desk was able to help very fast though.

Baby Tula UK
イギリス
アプリの使用期間:4年以上
2016年10月10日

Good app - easy to use. Only downside is, I wish there were more options to customize the layout, font size & type, colours etc etc.

Amoretta Me
オーストラリア
アプリの使用期間:約4年
2020年6月10日

I have finally added my new FAQ page to my website. It's pretty easy to set up and I like that the page can be customized.
The only issue I had was the text input. Using the cleanup format still didn't solve the issue and I noticed 2 fonts in my answers which took a lot of time tidying up. Adding links to text doesn't automatically underline them, change color or make them bold so when previewing the answer you need to be aware of this. It would be a useful automatic feature to install. Another feature to add would be video within the answer. Apart from that so far so good!

Quadrostyle
フランス
アプリの使用期間:約4年
Shark Byte, Incが返信しました 2020年6月10日

Hello, Quadrostyle,

Thank you for using Help Center services and for your feedback!
Regarding text input: the links style is added from shops theme. Some themes have the underline, others - don't. Same for other formating of links. Our support team can help you to add it to your theme.
Help Center app has possibility to add videos if the videos can be embedded.
More detailed explanation how your mentioned issues can be solved we've already sent to you via email. If you'll have more questions - please reply and we'll be glad to help!

Have a great day!
Help Center team

2017年2月12日

Muy buena app. La recomiendo.

Organicos Gourmet Inc
コロンビア
アプリの使用期間:4年弱